Produce Team Lead

Walmart Canada; Oakville; On-site; CAD 24,000 - 34,000; Full time

Benefits offered by this job

Stock options

Comprehensive benefits

Life insurance

Paid time off

Live Better U education program

Store discount

EQ Health support

Deferred profit sharing

Job summary

Walmart Canada is hiring a Produce Team Lead in Oakville, Ontario. You will assist in leading Fresh areas, manage department processes, respond to issues, and train associates to deliver exceptional service.

Responsibilities include directing daily tasks, coordinating schedules, and ensuring safe, clean, and well-presented departments. You will mentor staff, support recruiting, and participate in performance conversations with the team.

Qualifications

• Experience leading a team in a retail environment.
• Strong customer service mindset and problem-solving skills.
• Ability to train and develop associates and lead daily huddles.

Responsibilities

• Deliver excellent customer service and assist customers with product decisions.
• Coordinate task completion and daily priorities with Fresh Coach and Store Management Team.
• Lead merchandising and display updates to maintain a fresh, organized department.

Skills

Leadership

Customer service

Communication

Team training

Tools

Workday

Job description

Walmart Canada is hiring a Produce Team Lead at their Oakville, Ontario location. This role assists in the leadership of Fresh areas and department processes, responds to problems and inquiries, and develops associates through teaching and training. The Produce Team Lead ensures a high level of customer service while ensuring task completion, and plans and executes department activities based on workload and operational functions.

Responsibilities:

• Providing excellent customer service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Fresh Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of Fresh Departments and appearance, noting deficiencies for corrective action and executes merchandising display changes where required.
• Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provides the team with updates, sets goals, and tracks productivity.
• Review completed schedules with People Lead.
• Assign Associates to support coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

Benefits include:

Stock options, comprehensive benefits, life insurance, paid time off, Live Better U education program, store discount, EQ Health support, and deferred profit sharing. Some benefits based on hours or employment status.

The minimum rate of pay for this position starts from $20.85/hour.

Flexible availability across mornings, afternoons, evenings, and nights. Strong customer service orientation, communication skills, and ability to lead a team in a fast-paced retail environment.