Produce Production Assistant

Farm Boy Inc.; Kitchener; On-site; CAD 65,000 - 85,000; Full time

Benefits offered by this job

Employee discount

On-the-job training

Internal promotions

Community programs

Job summary

Farm Boy Inc. is seeking an energetic Store Supervisor to support the Department Manager in delivering the best fresh shopping experience. You will focus on customer service, product quality, and safety while leading a team to meet performance goals.

In this role, you will manage daily operations, assist with training, and ensure accurate inventory and documentation. A post-secondary education and supervisory experience are preferred, with flexibility for a dynamic schedule including weekends

Qualifications

• We require a post-secondary program completion with supervisory/management experience.
• Ability to deliver exceptional customer service in a fast-paced environment.
• Strong organizational, analytical, and interpersonal skills.

Responsibilities

• Provide outstanding customer service and support department strategies to achieve performance goals.
• Assist with daily operations including product prep, pricing, rotation, and cleanliness.
• Record shrink activity, support inventory counts, and document procedures.
• Ensure compliance with Safe Food Handling, Health & Safety, and company policies.
• Train and support department team members and assist with scheduling.

Skills

Customer service

Leadership

Communication

Organizational skills

Interpersonal skills

Problem solving

Education

Post-secondary program

Tools

Office software

Job description

If you're looking for more, you've come to the right place.

From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that's what makes us special. Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity.

Job Description

Be part of what makes us different.

In this role, you'll support Farm Boy's vision of delivering the best fresh shopping experience by partnering with the Department Manager to drive strong operational results. With a customer-first mindset and hands-on leadership approach, you'll help maintain high standards across product quality, food safety, and team development - ensuring the department runs smoothly and consistently exceeds expectations. Here are some of the other ways you'll help us stand out:

• Deliver outstanding customer service while supporting Farm Boy's vision of the best fresh shopping experience.
• Partner with the Department Manager to execute department strategies that achieve performance goals and business objectives.
• Support daily operations by ensuring proper product preparation, packaging, pricing, rotation, quality standards, cleanliness, and completion of opening and closing procedures.
• Assist with office administration by recording shrink activity and supporting inventory counts, supply ordering, and documentation.
• Ensure full compliance with Safe Food Handling, Health & Safety, and all company policies, procedures, and regulatory requirements.
• Maintain a safe, clean, and organized work environment through routine housekeeping tasks, including equipment maintenance, sanitizing, sweeping, and mopping.
• Assist in the training, support, and coverage of department team members as directed by the management team.
• Contribute to overall store success by undertaking additional responsibilities as required.

Qualifications

What you bring to the table.

We provide the opportunity, and you bring the potential.

• A genuine passion for delivering engaging and exceptional customer service.
• Completion of a post-secondary program, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience.
• Ability to thrive in a fast-paced, dynamic environment while effectively managing competing priorities and maintaining strong performance standards.
• Excellent organizational, analytical, and interpersonal skills with a clear, professional communication style.
• Comfort learning and working with both manual and automated systems, along with experience using various computer software applications.
• Thrive in a fast-paced, hands-on setting that involves multiple deadlines, extended periods of standing, heavy lifting, repetitive movement or tasks, frequent use of protective equipment or clothing, and work that is frequently performed in colder environments.
• Flexibility to work a dynamic schedule including evenings, weekends, and holidays.
• Fluency in English; French language skills considered an asset.

What We Bring To The Table.

At Farm Boy, we believe in supporting our Team Members throughout their careers. Whether, it’s at our Home Office or our stores, we're proud to stand out in the market as a workplace that offers:

• Comprehensive benefit program and coverage that varies by position.
• Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.
• A 10% discount on in-store purchases.
• On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.
• The opportunity to support local neighbourhoods through our community programs.

Additional Information

Grow a Career with us...

Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you're craving!

We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply—including those with non-traditional career paths.

We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them.

We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.