Produce Manager

No Frills; Tillsonburg; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company dedicated to shaping the future of Canadian retail! This exciting opportunity is perfect for enthusiastic individuals ready to make a difference in their communities. As part of a dynamic team, you will manage produce operations, train staff, and ensure customer satisfaction while adhering to health and safety standards. With a focus on sustainability and social impact, this role offers a chance to grow within a supportive environment that values diverse perspectives. If you have a passion for customer service and a strong background in produce management, this is the perfect fit for you!

Benefits

Comprehensive training

Flexible scheduling

Competitive benefits

Career progression opportunities

Qualifications

• 2 years of Produce Management experience preferred.
• Excellent communication and customer-focused mindset.
• Ability to manage people and work independently.

Responsibilities

• Train staff on policies and procedures for effective customer communication.
• Schedule department to meet business needs and handle customer complaints.
• Ensure compliance with Health and Safety and Food Safety policies.

Skills

Produce Management

Communication Skills

Customer Service

Inventory Management

Team Management

Job description

Come make your difference in communities across Canada, where authenticity, trust, and making connections are valued – as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees with a range of opportunities and experiences to help Canadians Live Life Well.

At No Frills, we succeed through collaboration and commitment, setting a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or seeking a new opportunity, this is where you belong. We are looking for hardworking, enthusiastic, and reliable individuals to join our team.

Responsibilities:

• Properly train staff to understand policies and procedures and communicate effectively with customers.
• Schedule department appropriately to meet business needs.
• Handle customer complaints efficiently and properly.
• Ensure compliance with all Health and Safety and Food Safety policies within the store, and ensure staff adherence.
• Train and motivate staff.
• Delegate and prioritize workload for staff.
• Effectively merchandise advertising and promotional programs.
• Recommend achievable and aggressive sales goals.
• Maintain up-to-date knowledge of market trends and competitor activities.
• Manage receiving, storing, and handling of products to ensure efficiency and effectiveness.
• Ensure proper product rotation and signage for produce displays to enhance sales and profits.
• Maintain pricing integrity.
• Take accountability for store operations in the absence of the Franchisee, including key carrying and alarm responsibilities.
• Perform any other duties necessary to provide courteous, friendly service, maintain competitive pricing, and meet hygiene standards.

Qualifications/Experience:

• Preferred: 2 years of Produce Management experience.
• Understanding of critical success factors for the No Frills concept as a discount food store focusing on low-price image.
• Knowledge of the produce department’s impact on store performance, including merchandising, inventory management, invoice checking, and cleanliness standards.
• Excellent communication skills.
• Customer-focused mindset.
• Ability to manage people effectively.
• Ability to work independently with minimal direction.
• Solid knowledge of all aspects of produce operations and products.
• Open availability and flexibility to work days, nights, weekends, and holidays as needed.

Our commitment to Sustainability and Social Impact is central to our business approach, focusing on Environment, Sourcing, and Community. We emphasize our CORE Values – Care, Ownership, Respect, and Excellence – which are embodied in our Blue Culture. We offer progressive careers, comprehensive training, flexibility, and competitive benefits, making us one of Canada’s Top Employers and recognized for diversity, environmental sustainability, and youth employment.

If your experience aligns with the above, we encourage you to apply. We value diverse perspectives and experiences that can enrich our team.

We are dedicated to diversity, equity, and inclusion, creating accessible environments for all employees, candidates, and customers. Accommodation requests related to disabilities can be made at any stage of the application or employment process.

Please Note: Candidates aged 18 or older are required to complete a criminal background check, with details provided during the application process.

Note: The employer in this posting is an independently owned franchise licensed to use the "No Frills" trademark by Loblaws Inc. Employment relationships are with the franchisee, not Loblaws Inc. or its affiliates.