Procurement Systems Specialist (11656)

Toronto Transit Commission (TTC); Ontario; On-site; CAD 96,000 - 121,000; Full time

Job summary

A major public transit authority is seeking a Procurement Systems Specialist to enhance and support their procurement processes. You will lead the transition to SAP Ariba, manage system functionalities, and improve user experience. The ideal candidate has a background in business systems analysis, significant experience with procurement systems, and proficiency in SAP ERP applications. This position offers competitive salary and commitment to diversity and inclusion.

Benefits

Diverse and inclusive work environment

Career development opportunities

Competitive compensation package

Qualifications

• Completion of a University Degree in Information Technology, Business or a related quantitative discipline.
• Experience with business systems analysis and optimization.
• Experience with procurement systems data management.

Responsibilities

• Support the transition to SAP Ariba by analyzing systems and processes.
• Document current processes and identify gaps.
• Facilitate implementation of SAP systems.

Skills

Business systems analysis

Stakeholder engagement

SAP ERP Systems

Change Management

Procurement processes

Education

University Degree in Information Technology or Business

Tools

Business Intelligence applications

Microstrategy

SAP Ariba

Microsoft Office Suite

Job description

JOB INFORMATION

Requisition ID: 11656

Number of Vacancies: 1

Department: Procurement and Category Management (20000714) - Procurement Systems & Administration (30000548)

Salary Information: $96,460.00 - $120,611.40

Pay Scale Group: 09SA (CAN/S/J/09SA)

Employment Type: Regular

Weekly Hours: 35 Off Days: Saturday and Sunday Shift: Day

Posted On: July 28, 2025

Last Day to Apply: August 11, 2025

The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:

Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.

The full Plan can be viewed on ttc.ca.

Career Opportunity

The Procurement Systems Specialist will support the Procurement & Category Management (PCM) Department’s transition to SAP Ariba by analyzing existing systems and data, working with stakeholders to understand current business and software system processes, mapping and documenting current processes as needed, providing input regarding the design and functioning of future-state systems, facilitating the implementation of SAP as it relates to PCM, and performing other system and data analysis. The incumbent will also be responsible for administering and maintaining PCM’s business systems and related applications, developing reports and dashboards utilizing Business Intelligence applications providing statistical analysis, summaries, KPI reporting, and on-going support in accordance with best practices, and TTC policies and procedures. This includes staying up-to-date with emerging technologies, gathering and analyzing information from multiple sources (including, but not limited to, consultants, internal and external auditors, other Public Organizations like the City of Toronto), facilitating the development of strategic plans to drive improvements, communicating recommendations (including appropriate road-maps and action plans), developing business solutions, facilitating the implementation of approved projects, configuring applications, and providing quality assurance testing. Responsible for providing training to PCM staff regarding computerized systems and related applications.

Please see TTC Website for full posting.

What You Will Do

You will research and document the current state of core PCM processes and system functionality in partnership with PCM staff and management and identify process gaps to facilitate the design and implementation of revised business processes that improve the functionality/user experience of PCM’s systems/technologies, data exchange, and reporting tools and are aligned with industry best practices and new technology.

You will elicit functional requirements from various stakeholders using a variety of methods such as interviews, documents, workshops, etc to create functional specifications and other technical documentation as required and work in partnership with PCM management and Information Technology Services (ITS) to develop solutions that best meet overall business needs.

You will assist with identifying test scenarios, developing test scripts and executing testing in support of user acceptance testing.

You will support and execute Change Management Plans associated with approved projects by applying structured implementation approaches which may require changes to organizational culture, staff, process and technology across multiple user groups. This includes development of training plans, literature and training of PCM staff.

The incumbent will provide analytical technical advice and expertise on industry best-practices related to procurement systems data management, reporting and controls as well as provide on-going guidance, continuous improvement and training to PCM Staff and evaluate the effectiveness and cost benefit of implemented processes.

You will participate in project team meeting and other meetings as required and communicate regularly with PCM Leadership Teams on status of ongoing activities and project implementation activities.

You will ensure effective administration & application functionality of all PCM information systems/applications, coordinate and monitor the use of systems, resolve system functionality issues and assist with required maintenance and design enhancements.

You will ensure business critical systems/applications are functioning and taking immediate action when issues occur by performing preliminary analysis to confirm issues reported - creating IT incident/request tickets, testing and confirming resolutions and providing updates as required to end users of system.

You will conducting analyses, assessments and evaluations of PCM practices, procedures, methods, systems and controls as they relate to computing systems, client interaction, reporting & KPIs, recommend and implementing improvements to the same to ensure the business function is optimized and is aligned with best practices

You will maintain and modify, with ITS as needed, PCM’s intranet website, suggest improvements, post documents and provide support. The incumbent will be a subject matter expert with other departments to improve system functions and to introduce new system functionality to meet TTC requirements as required.

What Qualifications Do You Bring?

• Completion of a University Degree in Information Technology, Business or a related quantitative discipline or a combination of education, training and experience deemed to be equivalent combined with related experience in similar medium to large-size organizational environments.
• Significant experience with business systems analysis and optimization including demonstrated experience eliciting requirements, preparing functional design documents and translating business process solutions into technical requirements.
• Experience with procurement systems data management, reporting and controls.
• Good working knowledge of procurement processes and methods.
• Demonstrated ability to engage multiple stakeholders, manage expectations, and ability to work both autonomously and collaboratively.
• Experience working on cross-functional teams and procurement projects which may include external Public and/or Private Sector Partners.
• Proven experience in successfully implementing SAP ERP Systems (S4/HANA and Ariba), and corresponding supporting frameworks. Experience with SAP Procurement modules mandatory.
• Experience with Change Management / Procurement Process Improvements.
• Logical thinker able to develop, communicate and deliver clear strategy and action plans.
• Demonstrable knowledge of and practical experience in Six Sigma Lean and Continuous Improvement principles and best practices.
• Knowledge of system and end user support functions and data security/audit principles and procedures
• Ability to keep up to date with current industry developments and market trends regarding information systems and procurement
• Acquainted with latest reporting and monitoring dashboards techniques.
• Strong knowledge of information systems and computer technology concepts, principles and practices and their application in a business environment
• Proficiency with Business Intelligence applications such as Microstrategy, SAP Ariba, Crystal Reports, and significant experience working with Microsoft Office, MS Visio, Project, and Access
• Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees
• Must have or be able to quickly acquire knowledge of TTC and departmental policies, practices and standards relevant to the work performed
• SAP Certifications on S4/Hana, SAP-Ariba or SAP-Fieldglass is an asset
• Experience as a consultant is an asset

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at [phone]. Any information received related to an accommodation will be addressed confidentially. The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.