Procurement Coordinator

Saint Elizabeth; Markham; Hybrid; CAD 45,000 - 70,000; Full time

Job summary

An innovative organization is seeking a dedicated individual to manage supplier relationships and procurement processes. This role involves acting as the primary point of contact for vendor inquiries, coordinating purchasing activities, and ensuring that essential supplies are available. The ideal candidate will have a strong customer service background, excellent communication skills, and a keen attention to detail. Join a forward-thinking company that values its employees and offers a supportive work environment, competitive pay, and opportunities for professional growth. If you're passionate about making a difference in the community, this is the perfect opportunity for you.

Benefits

Competitive pay

Benefits

Pension plan

Work-life balance

Professional development opportunities

Qualifications

• Post-secondary education in Business, Procurement, or Purchasing is required.
• Customer service background and purchasing experience are assets.
• Intermediate knowledge of Microsoft Office Suite is necessary.

Responsibilities

• Act as the primary contact for national supplier accounts related to procurement.
• Coordinate purchasing activities and maintain supplier relationships.
• Assist with day-to-day operations and prepare RFI documents as needed.

Skills

Customer Service

Project Coordination

Vendor Management

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Attention to Detail

Education

Post-secondary education in Business

Procurement or Purchasing background

Job description

Position Summary:

• This position is the primary point of contact for all SE staff with questions or queries or issues related to SE vendor accounts.
• Regular interaction with key account managers is required to ensure vender/partner relationships are maintained. Strong customer service skills are required.
  Keeping current with changes and growth within SE is necessary to provide SE with the products and services required to meet contract demands.

Location: Hybrid to Markham office (Min. 3 days/week onsite)

Position Responsibilities:

• Primary contact on all national supplier accounts as they relate to procurement including but not limited to coordinating purchasing activities including researching, identifying and evaluating vendors for pricing and quality, developing and enhancing existing standards or create new standards
• Train users on web access supplier sites and also maintain SE user information on web access supplier sites
• Trouble shoot client issues with Orders and access to Vendor portals
• Develop and maintain constructive and cooperative working relationships with supplier contacts
• Assist with day-to-day operations at the Corp office
• Assist team with preparation of RFI documents as required.
• Participate in RPF process for new venders or existing services/supplies that are scheduled to be reviewed.
• Ensure the Corp office is stocked with essential supplies.
• Process inbound Mail and outbound courier packages

Account Management

• Analyze, identify and communicate purchasing information
• Work with existing suppliers to add new services or enhancements to current program
• Maintain and update account and user information
• Review supplier invoices and resolve discrepancies
• Respond to customer and supplier inquiries about order status, changes, inventory
• Contact suppliers in order to schedule or expedite deliveries, resolve shortages, missed or late deliveries and other problems
• Review requisition orders in order to verify accuracy, terminology and specifications
• Prepare, maintain and review purchasing files, reports and price lists
• Monitor supplier performance recommending modifications when necessary

Manage SE Programs

• Ensure all program information on MySE is kept current.
• Respond to program inquiries from SE staff, distribute links, FAQ’s and liaise with suppliers as required.
• Add new programs as requested.
• Prepare and distribute program information, how to’s FAQ’s etc.
• Monitor programs and services to ensure they meet requirements

Project Administration

• Gather information required to document project
• Collaborate with vender/partner and internal stakeholders
• Participate in project planning meetings
• Monitor and communicate key milestones
• Document and address anything in issue log

Ongoing Evaluation of Vendor/Partner Contracts

• Price checks with competitors from time to time
• Meet with competitors from time to time to keep current with marketplace.
• Assist with RFP / RFIs for existing services and new Vendors

Other

• Continuously maintains learning and professional development through seminars, workshops, training sessions and/or courses
• Provides weekly support for Reception, includes phone, mail & courier distribution, maintain supplies for head office (office, coffee, mail & copiers).
• Request certificates of insurance as required
• Gatekeeper for online client forms system
• Receive and respond to new product requests with appropriate supplier

Qualifications:

• Post-secondary education (i.e. Business, Procurement or Purchasing)
• Customer Service background is an asset
• Previous experience working within a purchasing environment is an asset
• Demonstrated leadership skills to lead and coordinate projects to meet project goals and targets
• Intermediate knowledge of Microsoft Excel, Word, PowerPoint, Outlook
• Professionalism and excellent communication and interpersonal skills working with a variety of stakeholders
• High quality standards and attention to detail

About SE Health

At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing.We are an inclusive workplace offering competitive pay, benefits, pension, and work life balance. We’re a great place to work, and we hope you’ll join our team.

In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.

SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact the Talent Acquisition team [e-mail] your earliest convenience.