Proctor - Adapted Exam Centre

University of Ottawa; Ottawa; Hybrid; CAD 43,000 - 52,000; Full time

Job summary

University of Ottawa is hiring multiple Exam Proctors for the Adapted Exams Centre on the Main Campus. Roles run Oct 12, 2026 to Dec 22, 2026, with 36 total hours per contract and two pay rates per hour.

Undergraduate students are paid at the lower rate and graduate students at the higher rate; job security includes potential retro payments under the CUPE collective agreement. Positions require a minimum of 10 hours per week, including final exam periods, and emphasize empathy, discretion, and

Qualifications

• Training in de-escalation and student support.
• Availability of a minimum of 10 hours per week throughout the contract period.
• Proven reliability, including strong attendance, punctuality, and adherence to procedures in previous roles.
• Demonstrated empathy, professionalism, discretion, and initiative when supporting students.
• Experience supporting students with disabilities within an academic accommodations or accessibility context.

Responsibilities

• Invigilate examinations for students registered with Academic Accommodations Service, in person and online.
• Respect University policies, regulations, and Academic Accommodations procedures.
• Maintain confidentiality of students and their accommodation plans.
• Maintain academic integrity of examinations.
• Provide high standard of client service and empathy in exam settings.

Skills

De-escalation training

Student support experience

Reliability & punctuality

Discretion & initiative

Empathy for students with disabilities

Job description

Posting Reason: New Position Location where work is to be performed: Main Campus Session: 2026 Fall Semester | Trimestre d'automne Faculty: Service d'appui au succès scolaire / Student Academic Success Service Unit: Student Affairs, Operations & Exam Centre Job Classification: Proctor - Adapted Exams Centre (CUPE) Posting Type: Général / General Course Title: - Course Code: - Section: Supervisor name (if known): Date Posted (YYYY/MM/DD): 2026/08/20 Applications must be received BEFORE (YYYY/MM/DD): 2026/09/03 Description of tasks (hours): Unless specified below, specific allocation of hours to various tasks should be articulated in a description of work negotiated and signed by you and the supervising professor prior to the commencement of work. Recherche / Research:0 Préparation / Preparation:0 Contact avec étudiants / Contact with Students:0 Correction - Notation / Grading:0 Surveillance / Proctoring:32 Formation / Training:4 Autre / Other:0 Number of positions: 55 Expected Enrolment: n/a Work Start Date: octobre 12, 2026 Work End Date: décembre 22, 2026 Total Work Hours: 36 Hourly Rate: Surveillant / Proctor : $31.44 ou/or $37.73 (Sept. 2026 - Aug. 2027) The academic year starts on September 1 and ends on August 31. Undergraduate students will be paid at the lower rate; while graduate students will be paid at the higher rate. These rates do not included vacation pay nor statutory pay. These rates will be applied until a new collective agreement is ratified. Retro will be paid after the ratification. Language of Work: Anglais | English, Français | French.

Requirements and Nature of Work

The Exam Proctor – Adapted Exams invigilates accommodated exams for students registered with the Academic Accommodations Service. Working in a student-centred environment, the proctor ensures that exams are administered in accordance with approved accommodations while maintaining academic integrity, confidentiality, and a positive exam experience. Proctors play a key role in supporting students who may experience disabilities, medical conditions, mental health challenges, or other accommodation needs. They exercise professionalism, empathy, and sound judgment while following established procedures and responding appropriately to student concerns.

Responsibilities

• Invigilate examinations for students registered with Academic Accommodations Service for both in person and online exams
• Respect the University’s policies and regulations, and Academic Accommodations procedures
• Respect individual accommodation plans and confidentiality of students
• Maintain academic integrity of examinations
• Maintain a high standard of client service
• Demonstrate empathy and compassion at all times
• Preparation of adaptive measures
• Retrieval, distribution, and collection of examinations in the exam room
• Delivery of completed exams to academic units
• Other exam-related administrative tasks

Essential Qualifications

• Training in de-escalation and student support
• Availability of a minimum of 10 hours per week throughout the contract period, including the final exam period.
• Proven reliability, including strong attendance, punctuality, and adherence to procedures in previous roles.
• Demonstrated ability to exercise empathy, professionalism, discretion, and initiative when supporting students
• Experience supporting students with disabilities within an academic accommodations or accessibility service context

Preferred Qualifications

• Familiarity with University of Ottawa campus services or similar institutional environments
• Strong client service experience in a student-facing role

Additional Information and/or Comments

All University of Ottawa employees are required under provincial law to successfully complete all mandatory legislated training offered by the University. The list of training requirements may be modified by provincial law. If you are invited to continue the selection process, please notify us of any particular adaptive measures you might require. We may consult with the Health and Wellness sector of Human Resources, if needed. Any information you send us will be handled respectfully and in complete confidence. The hiring process will be governed by the current CUPE 2626 collective agreement; click here to find out more. The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact the academic unit to communicate the accommodation need. Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.

The University of Ottawa aspires to employing a staff that fully represents the diversity of Canada's population. As a result, it is committed to employment equity principles and aims to provide an inclusive and barrier-free workplace. The University of Ottawa offers a generous pay and benefits package that includes a competitive salary, a defined benefit pension plan, group insurance coverage and an employee and family assistance program. Explore Our Benefits