Processing Associate - Specialty- FT (3- month contracts)

Homeward Trust Edmonton; Edmonton; On-site; CAD 35,000 - 45,000; Full time

Job summary

Homeward Trust Edmonton seeks a Processing Associate - Specialty for a 3-month contract, focusing on sorting and processing donated items to aid in ending homelessness. The ideal candidate is passionate about making a difference, has great communication skills, and can thrive in a dynamic environment while ensuring high standards in item handling.

Qualifications

• Availability to work evenings and weekends.
• Ability to lift up to 50 lbs and stand for long periods.
• Experience in customer service and strong communication skills.

Responsibilities

• Sort and direct items received into proper designated areas.
• Prepare boxed dish and pot/pan sets for Housing Support program.
• Ensure functionality of electronic items and conduct daily cleaning checks.

Skills

Communication skills

Customer service

Problem-solving

Analytical skills

Education

High School or GED equivalent

Job description

Processing Associate - Specialty- FT (3- month contracts)

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Processing Associate - Specialty- FT (3- month contracts)

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About Us

Find Furniture Bank (Find) is part of Homeward Trust Holding Company (HTHC) a not-for-profit organization that operates companies in support of the mission of ending homelessness.

About Us

Find Furniture Bank (Find) is part of Homeward Trust Holding Company (HTHC) a not-for-profit organization that operates companies in support of the mission of ending homelessness.

Findis a social enterprise, operating in partnership with Homeward Trust Foundation (HTF) and housing-focused community agencies. Find’s goals are to provide essential furnishings free of charge to individuals and families who are moving out of homelessness and to supply low-cost, quality furniture and housewares for sale to the public.

Find’s creation has its roots in the realization that access to affordable furniture was a key component in allowing the homeless to be housed, and housing sustainability.

For further information visit : http : / / homewardtrust.ca / .

Position Summary

At your core, you should be passionate about helping people. We work with a diverse group of people to help our most vulnerable friends transition out of homelessness and into their new home through the Housing Support program and human connection is a must. You are excited to work in a high energy environment; you are organized and detail oriented and you love not just achieving goals but crushing them!

Duties and Responsibilities

Responsibilities

Processing Associates are an integral part of Find making sure that all donated items are safely and efficiently sorted, priced, and placed in their appropriate areas according to established standards. This role is responsible for sorting, pricing, and cleaning donated items This includes but is not limited to :

Sorting

• Sort and direct items received into proper designated areas and bins
• Evaluate household items for quality, condition and visual appearance
• Clean items thoroughly to display in our stores for sale
• Price items by following established pricing guidelines and affix price tags to items as required
• Move merchandise to the sales floor and place in the appropriate area(s)
• Participate in recycling initiatives (blue bin and electronic)

Housing Support

• Prepare and mark boxed dish sets and pot / pan sets for the Housing Support program
• Remove and stage Housing Support picks as per client chart in assigned warehouse bay(s) from the retail floor
• Receive and account for product orders (beds, vacuums, cribs, and additional product) on receipt from suppliers
• Assembly of pre-purchased furniture as directed

Testing

• Ensure the functionality of electronic / mechanical items for Housing Support / Retail floor.
• Clean and repair items as per established policies and procedure.
• Dispose of unsellable electronics as per established safe disposal methods.
• Merchandise and place product as per store layout and in conjunction with front store staff guidance.
• Maintain cleanliness of work area and general warehouse space.
• Additional Duties as assigned.

Steam Cleaning

• Conduct daily morning checks of the steam cleaner, ensuring that it is properly filled with the appropriate levels of chemicals for effective operation.
• Maintain a safe work environment by organizing the workspace, securely stacking furniture, and strictly adhering to provided Personal Protective Equipment (PPE) guidelines and professional training provided by Thermax.
• Assess the volume of furniture requiring cleaning and formulate a daily cleaning plan that considers the requirements of Housing Support, retail, and the online store. Prioritize the Housing Support initiative.
• Thoroughly inspect furniture items for signs of damage, such as rips, tears, cleanliness issues, and any indications of pests like bed bugs or rodents.
• Perform vacuuming on furniture pieces to ensure that no debris remains lodged in crevices and folds.
• Keep track of the steam cleaner's usage by maintaining a checklist of fill frequency.
• Conduct routine checks of filters, tubes, and other components to identify and remove debris that might impact the steam cleaning process.
• Familiarity with various chemicals used in the cleaning process, including Anti Foam, Citrus, and Powerhouse cleaner, and the ability to use them in appropriate proportions (equal parts 12 oz.).
• Ensure a dry and safe working area by effectively using a squeegee to eliminate excess moisture on the floor during and after the cleaning process.

Qualifications, Skills, And Experience

• Minimum of High School or GED equivalent.
• Open and transparent communication skills – written and verbal.
• Availability Monday through Sunday with flexibility to work evening as required.
• Experience in excellent customer service.
• Ability to work in steel toe shoes / boots.
• Ability to lift up to 50 lbs.
• Ability to stand for long periods of time.
• Solid analytical, critical thinking and problem-solving abilities.
• Clear criminal record check.

This competition will close at 4 : 30 p.m. on June 12, 2025. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

If you are a team-oriented, innovative, and goal-oriented individual who is passionate about helping others, this role is perfect for you. Join Find's fun and focused work culture and help end homelessness in Edmonton!

Find is an open and flexible team because of the diverse backgrounds of our staff. This includes professional background, subject matter expertise, culture, race / ethnicity, sexual orientation, gender identity and expression, language, hobbies, etc. We strongly encourage women, minorities, and people from underrepresented backgrounds to apply.

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