Processing Assistant IV

Ncarca; Halifax; On-site; USD 30,000 - 38,000; Full time

Job summary

Halifax County is hiring a Record Control Clerk for the Department of Social Services. The role involves maintaining case files and requires a high school diploma with at least two years of office experience. Applicants must possess excellent customer service skills and the ability to manage office tasks effectively.

Benefits

Comprehensive benefits package

Membership in N.C. Local Government Employees’ Retirement System

Qualifications

• Two years of office assistant / secretarial experience preferred.
• Skills in typing, business grammar, vocabulary, spelling, punctuation.
• Ability to work independently.

Responsibilities

• Process, maintain, and establish case files for various programs.
• Research and locate files, filing, purging records, and tracking file distribution.
• Serve as back-up to the front receptionist.

Skills

Customer service skills

Typing

Business grammar

Vocabulary

Spelling

Punctuation

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Job description

Use the Government Jobs tab to search for employment opportunities in your municipality. Subscribe to job posting notifications by clicking the Notify Me button to stay updated on the latest career openings.

The Public Service Loan Forgiveness Program encourages individuals to work full-time in public service jobs. If you have student loans and are employed full-time with Halifax County, you may qualify for loan forgiveness after making 120 qualifying payments on your William D. Ford Federal Direct Loans while employed by qualifying public service employers. For more information, visit this link .

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Job Description

This position involves duties as a record control clerk for the Department of Social Services’ primary file room. Responsibilities include processing, maintaining, and establishing case files for various programs such as Food Assistance, Medicaid, Work First, and Adult Services. The role requires initiating and closing files, researching and locating files, filing, purging records, and tracking file distribution. Additional duties include processing mail, answering phone calls, researching client information through NC Fast and OLV, and serving as back-up to the front receptionist. The position involves standing, walking, bending, lifting up to 20 lbs., and using computers and software like Microsoft Word and Excel. Excellent customer service skills and the ability to work in a fast-paced environment are essential.

Requirements

Candidates should possess a high school diploma or equivalent, with at least two years of office assistant / secretarial experience. Skills in typing, business grammar, vocabulary, spelling, punctuation, and independent work completion are preferred. Note : Staff may be assigned to staff emergency shelters during disasters as per State mandates and the Halifax County Emergency Operations Plan.

Compensation

The salary range is $30,342 – $37,945. Halifax County offers a comprehensive benefits package, including membership in the N.C. Local Government Employees’ Retirement System.

Application Requirements

Submit a completed Halifax County Application for Employment (HR1107) and college transcripts by 5 : 00 p.m. on the closing date. Incomplete applications will not be considered. Unofficial transcripts are acceptable initially; official transcripts are required if hired. A criminal background check is mandatory before employment begins.

Closing Date

Wednesday, June 25, 2025

Apply To

Halifax County Human Resources Management

26 North King Street (next to the Historic Courthouse)

Post Office Box 646

Telephone : [phone]

Note : Applicants not meeting full qualification requirements may be considered for a trainee or work / against appointment for eligible positions.

Halifax County is a drug-free workplace. A pre-employment drug test is required, with results received before the first day of employment. Only U.S. citizens or legal aliens authorized to work in the U.S. will be employed.

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