Process Analyst, Winter 2027 (Co-op/Internship) - 4 Months

Bank of Montreal; Toronto; On-site; CAD 39,000 - 71,000; Part time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

Bank of Montreal (BMO) offers a co-op/intern opportunity in Toronto, Canada. You will be heard, grow, and contribute to our campus program, gaining skills for roles in Investment and Fraud Operations.

As a student, you will support data gathering, reporting, and day-to-day tasks within SLAs while learning about regulatory controls and risk management. This program emphasizes development, mentorship, and real-world experience.

Qualifications

• 3–5 years of experience preferred for full-time roles, with a learning mindset for campus programs.
• Familiarity with relevant systems and technology.
• Understanding of the business unit's products, processes and controls.
• Knowledge of risk and regulatory requirements.
• Strong prioritization and customer service skills.
• Proficient with MS Word, Excel and PowerPoint.

Responsibilities

• Provides support and service for the Investment and/or Fraud Operations function of BMO's business stakeholders and customers.
• Gathers and formats data into regular and ad-hoc reports, and dashboards.
• Supports change management of varying scope and type; tasks focused on execution and sustainment activities.
• Executes routine tasks such as service requests, transactions, queries, etc. within SLAs.
• Provides accurate and timely processing of transactions and requests in compliance with regulatory and risk controls.
• Communicates and collaborates with stakeholders to deliver on business objectives.

Skills

MS Word

Excel

PowerPoint

Communication

Customer service

Analytical

Teamwork

Job description

Application Deadline: 09/20/2026 Address: 33 Dundas Street West Job Family Group: Customer Shared Services

As a co-op/intern student at BMO, you will have the opportunity to be heard, keep growing and make a difference. You will be part of our campus program to gain the skills and knowledge needed to take on roles similar to the description listed below. Our student experience is designed to integrate you to the BMO team from day one by adding value in the work you do. You will have the opportunity to participate in programs such as the Women in Technology Mentorship Program, BMO Social Squad student-led activities, BMO Academy corporate learning platform, and access to various Employee Resource Groups to further develop your network within BMO.

Note: Only students currently enrolled in an academic program and returning to their studies will be considered for Co-op/Internship opportunities. Student who recently graduated are invited to apply to our New Grad opportunities which are available at https://jobs.bmo.com/ca/en/new-grad.

By applying for this general posting, you will be considered for a number of different student opportunities across multiple locations. If you are selected to move forward, you will be provided additional information.

Responsibilities

• Provides support and service for the Investment and/or Fraud Operations function of BMO's business stakeholders and customers.
• Executes and delivers on Investment and/or Fraud product and service processes ensuring adherence with financial and regulatory controls and operational guidelines.
• Gathers and formats data into regular and ad-hoc reports, and dashboards.
• Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
• May function as a problem-solving resource for more junior staff.
• Organizes work information to ensure accuracy and completeness.
• Executes routine tasks such as service requests, transactions, queries, etc. within relevant service level agreements.
• Provides accurate and timely processing of transactions, activities, services, etc. to respond to stakeholder requests in compliance with regulatory and risk controls.
• Provides accurate, consistent, and knowledgeable responses to internal/external stakeholder questions and requests.
• Follows documented policies and procedures to execute day-to-day transactions, activities, processes and meet all Service Level Agreements (SLAs).
• Checks and reconciles information and documentation to ensure accuracy and completeness.
• Analyzes data and information to provide insights and recommendations.
• Identifies and analyzes issues and problems and resolves in a timely manner or escalates as required.
• Communicates and collaborates with internal and external stakeholders to deliver on business objectives.
• Develops and maintains effective relationships with internal and external stakeholders to execute work and fulfill service delivery expectations.
• Develops and maintains an understanding of the regulatory requirements and risks inherent in the operations to take appropriate actions and maintain operational integrity.
• Collaborates in the development / implementation of new processes/systems and changes / improvements to existing systems and processes.
• Supports the development of tools and delivery of training focused on delivering business results.
• Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
• Analyzes issues and determines next steps.
• Broader work or accountabilities may be assigned as needed.
• Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications

• As a full-time employee, we would require 3‑5 years of experience, however as part of the BMO campus program, we are looking for motivated individuals with a strong desire to learn.
• Knowledge and experience using relevant systems and technology - Good.
• Knowledge and understanding of the business unit's key products and services, processes and controls - Good.
• Knowledge of the risk and regulatory requirements of the business - Good.
• Prioritization skills - Good.
• Customer service skills - Good.
• PC skills (MS Word, Excel, PowerPoint) - Good.
• Specialized knowledge.
• Verbal & written communication skills - Good.
• Organization skills - Good.
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.

Salary: $38,500.00 - $71,000.00 Pay Type: Salaried

The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part‑time roles will be pro‑rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance‑based incentives, discretionary bonuses, as well as other perks and rewards.

BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network‑building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

We're proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, We'll continue to build, invest and transform to drive performance that serves the good that grows.