Private Bar Attendant - Winter Seasonal

Four Seasons Hotel and Resorts Gruppe; Whistler; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join the prestigious Four Seasons Resort and Residences Whistler team as a Private Bar Attendant. This role involves managing the minibar service in guest rooms to ensure exceptional guest satisfaction, contributing to a luxurious experience in beautiful British Columbia.

Benefits

Competitive wages

Affordable staff accommodation

Leisure benefit with ski pass or leisure allowance

Employee recognition and events

Complimentary meal provided every shift

Paid time off and vacation days

Qualifications

• Prior retail or customer service experience.
• Strong command of the English language.
• Knowledge of minibar inventory management systems is a plus.

Responsibilities

• Monitor and maintain the minibars in guest rooms, ensuring stocking and cleanliness.
• Address guest requests and maintain accurate minibar records.
• Verify item expiration dates for minibar items.

Skills

Customer service

Attention to detail

Multitasking

Education

Serving it Right Certificate

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Join the award-winning team at Four Seasons Resort and Residences Whistler, honored as the #1 Resort in Canada by Condé Nast Traveler and recipient of Two MICHELIN Keys – a prestigious recognition of exceptional hospitality. We are also proud to be home to Canada’s Best Resort Spa 2024 (World Spa Awards), a reflection of our dedication to thoughtful, elevated guest experiences. At Four Seasons Whistler, we turn moments into memories – not only for our guests, but for our employees too. Grounded in our core values of teamwork, service excellence, and integrity, we foster a culture where thoughtful service and genuine connection create unforgettable experiences every day. Nestled at the base of Blackcomb mountain and steps away from the Upper Village, our alpine retreat has just unveiled a new chapter of modern mountain luxury following recent renovations. Each of our spacious rooms and suites features a cozy fireplace, and nearly all include private balconies with breathtaking views – blending refined comfort with the natural beauty of British Columbia. Our culinary destinations offer equally distinctive experiences. Braidwood Tavern captures the spirit of après with playful craft cocktails and intimate seafood-inspired dinners in a warm, welcoming setting. SIDECUT Steakhouse, Whistler's most premium dining destination, is celebrated for its rare cuts like olive-fed wagyu, decadent seafood towers, and elevated tasting experiences that showcase the best of land and sea. Whether you’re delivering heartfelt service or curating unforgettable stays, you’ll be part of a passionate team at a property that continues to set the standard in luxury mountain hospitality.

About the role:

Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as the full-time, Seasonal Private Bar Attendant.

As a Private Bar Attendant, your primary responsibility is to monitor and maintain the minibar in guest rooms, ensuring it is well-stocked and meeting the needs of our guests. You will report directly to the In Room Dining Manager and provide exceptional service to enhance the guest experience.

Hourly wage: $23.50 - $25.50

What you will do:

• Regularly check and replenish minibars in guest rooms, ensuring a diverse selection of beverages and snacks.

• Verify proper display and expiration dates for all items in the minibar, maintaining cleanliness and organization.

• Address guest requests for minibar refills promptly and assist with inquiries about minibar offerings.

• Prioritize guest satisfaction by delivering exceptional service, addressing concerns, and maintaining accurate records of minibar consumption.

• Monitor minibar inventory levels, order replenishments as needed, and conduct regular audits to prevent discrepancies.

• Generate daily reports on minibar activities, covering sales, consumption, and restocking needs.

• Promptly report any damaged or missing items to the In Room Dining Manager.

• Adhere to company policies, procedures, safety guidelines, and alcohol service regulations, holding a valid 'Serving it Right Certificate- BC.'

• Collaborate with the In Room Dining Manager and team members to ensure seamless guest services.

• Assist with various food and beverage tasks as required, supporting In Room Dining operations, including delivering food orders to guest rooms.

• Stay adaptable to meet the evolving needs of the hotel and its guests.

What you bring:

• Prior retail or customer service experience.

• Prior experience in a similar role, preferably in a hotel or hospitality setting.

• Strong command of the English language.

• Excellent commitment to service and teamwork.

• Attention to detail and the ability to multitask effectively.

• Knowledge of minibar inventory management systems is a plus.

• Must have a current Serving it Right certificate.

• Ability to work in Canada.

What we offer:

• Competitive wages

• Affordable staff accommodation located in scenic Whistler

• Leisure benefit with your choice of a seasonal ski pass or winter leisure allowance

• Employee recognition and events including employee of the month, years of service milestones, winter gala, summer activities, etc.

• Employee wellness initiatives designed to promote wellbeing and inspiration (yoga, e-bike rides, creative workshops and more!)

• Complimentary meal provided every shift in our staff cafeteria

• Paid time off; vacation days and additional floating holidays per year

• Excellent training and development programs

• Exclusive discount and travel programs with Four Seasons worldwide

Schedule & Hours:

As our hotel is open 24/7, 365 days a year, we expect our service staff to be flexible in working mornings, evenings, weekends, and holidays.

Learn more about what it’s like to work for Four Seasons:

http://fourseasons.com/careers

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.youtube.com/watch?v=lzq78MIkT2s&t=3s

Learn more about Four Seasons Whistler on Social Media:

Instagram: @FSWhistler

Twitter: @FSWhistler

Facebook: https://www.facebook.com/FourSeasonsResortWhistler/

We look forward to receiving your application!

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

*Our organization is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.