Private Banking Associate

RBC; North Vancouver; Presencial; CAD 65.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Total rewards program

Coaching and development

Opportunities for impact

Descripción de la vacante

RBC in Vancouver is seeking a Private Banking Associate to deliver exceptional service to Private Banking clients. You will manage servicing requests by phone and email, drive transaction excellence, and promote digital education to enhance client engagement with RBC.

You will work within a dynamic Private Banking team, applying strong banking experience, customer service skills, and organizational excellence to build lasting client relationships and drive business impact.

Formación

• Minimum of 2 to 3 years of banking experience.
• Proven client service skills.
• Strong organizational skills.

Responsabilidades

• Deliver high-level service and support to Private Banking clients.
• Handle incoming servicing requests via email and phone.
• Identify unmet client needs through discovery and engagement.
• Promote digital education to enable RBC channel engagement.

Conocimientos

Banking experience

Customer service

MS Office

Educación

Commerce/Business Administration degree

Herramientas

Microsoft Office Suite

Descripción del empleo

Job Description

Please note: We are hiring for future opportunities and only candidates whose qualifications and experience align with the role’s requirements will be contacted for further consideration.

What is the opportunity?

As a key member of the Private Banking team, the Private Banking Associate is responsible for creating an enhanced client experience by fulfilling on incoming servicing requests via email and phone and identifying unmet client needs through discovery in daily interactions. You will also champion digital education to enable our clients to engage with RBC through the channel of their choice.

What will you do?

• You will be an everyday banking expert specialized in delivering the Black Card Experience through high-level service and support, transaction excellence, digital education, and opportunity spotting
• As part of the Private Banking Associate team, you will understand and deliver a tailored client experience to all Private Banking clients for incoming servicing requests in person, via email, and over the phone
• Resolve client concerns at first point of contact in a highly professional, timely, and accurate manner
• Maximize the use of technology and champion digital education to enable our clients to engage with RBC through the channel of their choice

What do you need to succeed?

Must-have

• Minimum of 2 to 3 years of banking experience
• Strong working knowledge of Microsoft Office Suite
• Proven client service skills
• Excellent organizational skills

Nice-to-have

• Completion of IFC or CSC
• Post-secondary education in Commerce or Business Administration

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities

Additional Job Details

Address:

VANCOUVER MAIN BRANCH (B), 1055 GEORGIA ST W:VANCOUVER

City:

Vancouver

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-26

Application Deadline:

2026-11-26

Note** : **Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.