Privacy Analyst

PBC Solutions is looking for a Privacy Analyst to join our growing team!

Please note: PBC Solutions is Headquartered in Saanichton, BC (a suburb of Victoria) and also has offices in Burnaby. We operate in a hybrid in-person and virtual environment and the successful candidate must be based in BC, with regular presence at our office in Saanichton or Burnaby.

About PBC Solutions

PBC Solutions has been recognized as one of British Columbia's Top Employers for 2025!

PBC Solutions Ltd. was created in 2022 as a wholly owned subsidiary of PBC Health Benefits Society (operating as Pacific Blue Cross), #1 health benefits provider in BC. Our mandate is to design, transform, and deliver the benefits and claims administration services offered by governments and other large organizations along with our consortium partners DXC Advanced Solutions, NTT DATA, and EY.

Since the spring of 2023, PBC Solutions administers and leads the transformation and digitization of Health Insurance BC Services (HIBC) on behalf of the BC Ministry of Health. HIBC Services administers medically-necessary insured doctor and hospital services through the Medical Services Plan (MSP) and drug coverage through the PharmaCare and Fair PharmaCare programs. In the future, the business will expand to additional public and private client work, and this role will support this business growth.

Position Summary:

Reporting to the Privacy Manager, the Privacy Analyst serves a key role for privacy compliance in the organization and is responsible for supporting the organization’s privacy protection and compliance program.

Primary Duties

• Drafts and supports the drafting of privacy impact assessments
• Responds to and investigates privacy breaches and complaints
• Processes access to information requests in accordance with the Personal Information Protection Act
• Provides advice and training to PBCS employees, contractors, and subcontractors on compliance with legislation, contracts, and policies related to privacy protection
• Collaborates with stakeholders across the organization and the Ministry to create compliance tools
• Attends cross-organizational and cross-Ministry committees
• Exercises tact and discretion
• Supports responses to BC’s Office of the Information and Privacy Commissioner or other applicable Regulators.
• Supports proactive and routine disclosure processes
• Reviews and provides advice on proposals for disclosures of personal information
• Supports a positive client relationship.
• Other duties as assigned

Required Education and Experience

• University bachelors degree in a related field, such as information management, archives, public policy or law.
• Expertise in the interpretation and application of privacy legislation such as BC’s Freedom of Information and Protection of Privacy Act
• Knowledge of the interpretation and application of the Personal Information Protection Act, and applicable privacy-related legislation, regulations, standards, and policies for a private sector organization in British Columbia.
• Minimum of 3 years of experience working in access to information or working in policy and procedure development, or performing compliance investigations
• Experience drafting policies and procedures
• Experience leading meetings with multiple parties
• An equivalent combination of education and experience may be considered.

Preferred Experience

• Demonstrated experience performing, reviewing, and facilitating privacy impact assessments.
• Experience working for the public sector
• Demonstrated experience responding to and investigating privacy breaches
• Experience delivering privacy or access to information training
• Experience drafting privacy or access procedures and guides

Knowledge, Skills and Abilities

• Demonstrated ability to work independently and in a team environment
• Attention to detail
• Excellent time management and organizational skills
• Demonstrated experience performing analysis and drafting reports
• Ability to work with a variety of stakeholders
• Diplomacy and tact
• Excellent writing and communication skills
• Knowledge and experience working in records or data management
• Demonstrated knowledge of records management principles.

Travel / Work Location: PBC Solutions is Headquartered in Saanichton, BC (a suburb of Victoria) and also has offices in Burnaby. We operate in a hybrid in-person and virtual environment and the successful candidate must be based in BC with the ability to come in to the office regularly.

What's in it for you

We offer market competitive total compensation, including an annual incentive bonus plan and market-based salaries. The base salary range for this position is $61,800 - $92,800 annually. Placement in the salary range will be determined by the level of experience and expertise based on corporate guidelines, with the goal to ensure market competitiveness and internal equity.

We offer a robust health & dental benefits plan, with flexible options that will meet you and your family's needs. We also offer generous vacation and paid leaves along with a Defined Benefit Pension Plan (PSPP), for all eligible employees.

PBC Solutions is an equal opportunity employer and welcomes applications from all qualified candidates.

To request an accommodation in completing this application, pre-employment testing, interviewing or otherwise participating in the employee selection process, please direct your inquiries to hr@pbcsolutions.ca

Does this opportunity resonate with you?

Are you seeking a work environment that will challenge you, provide stretch opportunities, and support your success and growth? Then you've found your ideal work environment - Apply today please! We'd love to talk with you to explore this opportunity further with you.

Please note, if selected for this opportunity, you will be required to undergo a background check in accordance with PBC Solutions policies.

We sincerely thank all candidates for their interest, however only those selected to continue in the recruitment process will be contacted.

This posting will be open until filled. We will start reviewing applications on March 28, 2025.