Prise de rendez-vous | Appointment Coordinator

Dilawri Group of Companies; Pointe-Claire; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Pension after 1 year

Insurance package (medical, dental, 2s

Life insurance

Travel insurance

Extended health

Job summary

Dilawri Group is seeking a motivated individual for an on-site role in Montreal to support internal work orders and cross-department coordination. The role emphasizes customer service, teamwork, and professional communication within a busy automotive environment.

We offer a weekly pay structure, a pension plan after one year, extensive group insurance, ongoing training, and opportunities for career advancement. Join a dynamic team with multiple social activities and employee discounts.

Qualifications

• Experience in a similar role or industry.
• Strong customer service orientation.
• Ability to work under pressure and meet deadlines.
• Professionalism, courtesy and neat appearance.
• Team player with good communication skills.

Responsibilities

• Plan/open/close internal work orders.
• Open/close files according to delivery schedules and prep requests.
• Coordinate communication between sales, parts and service departments.
• Communicate with external stakeholders.

Skills

Relevant experience

Customer service

Ability to work under pressure

Professionalism

Teamwork

Job description

Qui est Volvo Cars West Island?

Fondé en 1985 et établi au Québec depuis 2015, le Groupe Dilawri continue de s’appuyer sur une histoire d’excellence en tant que plus grand groupe automobile du Canada.

Pourquoi travailler avec nous et ce que nous offrons?

• Rémunération hebdomadaire;
• Équipe stable, dynamique et dévouée;
• Fonds de pension après 1 an;
• Excellente assurance collective comprenant une assurance dentaire, médicale, assurance-vie, assurance voyage et une assurance maladie complémentaire.
• Formation fournie et continue;
• Des opportunités d'avancement de carrière et promotions internes;
• Des rabais employés intéressants;
• Plusieurs activités sociales au cours de l’année (5@7, Party de Noël, Dîner BBQ, etc.)

Responsabilités Principales

• Assurer la planification/ouverture/fermeture des bon de travail à l’interne;
• Être responsable de l’ouverture à la fermeture des dossiers en accord avec l’agenda de livraisons ainsi que les demandes de préparations;
• Assurer la communication entre les départements de ventes et pièces et service;
• Assurer la communication avec les différents intervenants externes;

Qualifications Et Compétences Requises

• Posséder une expérience pertinente;
• Avoir de l’entregent, posséder un excellent service à la clientèle;
• Capacité à travailler sous pression;
• Professionnalisme, courtoisie et présentation soignée;
• Avoir de la facilité et de l’intérêt à travailler en équipe;
• Le genre masculin n’est utilisé qu’afin d’alléger le texte.

Who is the Dilawri Group?

Founded in 1985 and established in Quebec since 2015, the Dilawri Group continues to build on a history of excellence as Canada's largest automotive group.

Why work with us and what we offer?

• Weekly salary;
• Stable, dynamic and dedicated team
• Pension funds after 1 year;
• Excellent group insurance including dental, medical, life, travel and extended health.
• Ongoing training provided;
• Opportunities for career advancement and internal promotion;
• Attractive employee discounts;
• Many social activities throughout the year (5@7, Christmas Party, BBQ Dinner, etc.)

Main Responsibilities

• Ensure the planning/opening/closing of internal work orders;
• Be responsible for opening and closing files in accordance with delivery schedules and preparation requests;
• Ensure communication between sales and parts and service departments;
• Communicate with external parties;

Required Qualifications And Skills

• Relevant experience;
• Interpersonal skills, excellent customer service;
• Ability to work under pressure;
• Professionalism, courtesy and neat presentation;
• Ability and interest in working as part of a team;