Priority Home Services Case Coordinator

Winnipeg Regional Health Authority (WRHA); Winnipeg; On-site; CAD 47,000 - 60,000; Full time

Job summary

Winnipeg Regional Health Authority (WRHA) seeks a Case Coordinator for Priority Home Service in Winnipeg. You will collaborate with hospital teams and community providers to plan and coordinate client service plans, ensuring timely access to home care and transitioning clients as needed.

This role requires experience in community health/home care, a health/human services degree, and a current license where applicable. In-person work with a schedule across days, evenings, and weekends is expected.

Qualifications

• Experience as Case Coordinator in community health services is an asset.
• Recent, relevant experience in community health, home care, and/or primary care is required.
• BSW/OT/PT etc. degree required; valid license where applicable.

Responsibilities

• Collaborate with interprofessional hospital, primary care home and community teams to plan client service plans.
• Initiate referrals and service requests for professional and non-professional services and coordinate until transition to regular home care or LTC.

Skills

Rehabilitation principles

Interprofessional collaboration

Communication skills

Independent work

Prioritization & organization

Leadership abilities

Clinical judgment & reasoning

FIPPA knowledge

PHIA knowledge

Education

BSW, OT, PT, BScPN, RPN, BN, RN, SLP, RD, or related degree

Continuing professional education in clinical area

Tools

Computer-based systems

Job description

Requisition ID: 409533

Position Number: 20028287

Posting End Date: September 1, 2026

City: Winnipeg

Employer: Winnipeg Regional Health Authority

Site: WRHA Community Health Services

Department / Unit: Priority Home Service

Job Stream: Clinical

Union: MAHCP

Anticipated Start Date: 09/18/2026

FTE: 1.00

Anticipated Shift: Days;Evenings;Weekends

Work Arrangement: In Person

Daily Hours Worked: 7.25

Annual Base Hours: 1885

Salary: $46.905 , $49.588 , $52.425 , $55.423 , $58.584 , $60.324

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

As a team member of the Priority Home Service, the Case Coordinator will collaborate with the interprofessional hospital team, the primary care home and community team to plan the client’s service plan and to ensure the client receives coordinated, efficient and timely access to client and family centered services. The Case Coordinator will initiate the referral(s) and the service request for delivery of professional and non-professional services and will continue to coordinate and ensure delivery of services until the client is ready to transition to the regular home care program, or transitions to LTC.

Experience

• Experience as a Case Coordinator in Community Health Services is an asset.
• Recent, relevant experience and demonstrated competency in community health, home care, and/or primary care/primary health care is required.

Education (Degree/Diploma/Certificate)

• BSW, OT, PT, BScPN, RPN, BN, RN, SLP, RD, or related health/human services degree required.
• Recent and relevant continuing professional education in relevant/related clinical area preferred.

Certification/Licence/Registration

• Valid driver’s license and a vehicle required.
• Current registration in good standing with relevant college or licensing body in Manitoba.
• If successful applicant is a Registered Dietitian, must be a graduate of a recognized dietetic internship program accredited by Dietitians of Canada.

Qualifications And Skills

• Understanding of basic rehabilitation practice, principles and philosophy, and strong assessment skills of client function in the context of client home and community preferred.
• Computer-based knowledge and experience required.
• Excellent interpersonal, oral and written communication skills, including conflict resolution.
• Ability to work independently and collaboratively with others in an interprofessional team.
• Demonstrated ability to prioritize, remain organized, take initiative and work under pressure with strict timelines in high-volume environments.
• Demonstrated leadership abilities.
• Excellent professional judgment, critical thinking, clinical reasoning and decision-making skills.
• Knowledge of The Freedom of Information and Protection of Privacy Act (FIPPA).
• Knowledge of The Personal Health Information Act (PHIA).

Physical Requirements

• May be exposed to infectious diseases, blood and body fluids, toxic materials, noise, allergens, physical and emotional stress.
• May encounter aggressive and/or agitated clients/visitors/staff.
• Available to work days and weekends. May be required to work evenings.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, Prairie Crocus Manor, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.