Printer and Copier Technician

Tonertech Document Solutions Ltd (Copierworks); Burnaby; On-site; Full time

Job summary

A leading company in document solutions is seeking a motivated Printer & Copier Technician to join their team. This full-time role involves diagnosing and repairing equipment, performing maintenance, and providing excellent customer support across the Lower Mainland. Ideal candidates will possess strong mechanical skills and be detail-oriented, with a commitment to reliability and problem-solving in a team-oriented environment.

Benefits

Extended health, dental, and life insurance (after 3-month probation)

Paid time off

On-site parking

Opportunities for training and professional growth

Qualifications

• 1+ year in IT, print repair, or copier service.
• Familiarity with laser printing technology.
• Reliable and punctual with a valid driver's license.

Responsibilities

• Diagnose and repair laser printers and copiers.
• Perform routine maintenance to minimize downtime.
• Educate users on device functionality.

Skills

Troubleshooting

Mechanical aptitude

Problem-solving

Attention to detail

Customer support

Education

IT / Print-related experience

Job description

4 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Tonertech Document Solutions Ltd (Copierworks)

Experienced Business Operations Coordinator & Sales Manager skilled in B2B sales, print services, and process optimization. Proven ability to drive…

Job Type : Full-time

Pay : $20.00 – $25.00 per hour

Job Description

We are seeking a motivated Printer & Copier Technician to join our growing team. This role focuses on servicing, maintaining, and troubleshooting commercial printer and copier equipment for clients across the Lower Mainland. The ideal candidate will be technically inclined, detail-oriented, and comfortable working independently or as part of a team.

Responsibilities

• Diagnose, troubleshoot, and repair laser printers, copiers, and multifunction devices (MFDs)
• Perform routine preventive maintenance to minimize equipment downtime
• Replace worn or defective parts including fusers, rollers, and imaging components
• Complete service reports and document work performed using service management software
• Assist with remote technical support and troubleshooting when needed
• Maintain familiarity with common OEM brands (HP, Brother, Kyocera, Xerox, etc.)

Customer Support :

• Provide friendly, professional onsite support to clients
• Educate users on device functionality and preventative maintenance best practices
• Communicate job status clearly to both customers and internal team

Shop Duties (as needed) :

• Refurbish and clean devices prior to deployment
• Assist in cartridge testing or configuration for outgoing machines
• Help maintain the cleanliness and organization of the warehouse

Backup Delivery Driver :

• Step in to support product deliveries when needed
• Ensure timely and professional delivery of equipment and supplies
• Maintain a clean driving record and valid Class 5 license

Requirements

• Previous experience in IT, print repair, or copier service is a strong asset (1+ year preferred)
• Preferred familiarity with laser printing technology and MFD repair
• Ability to diagnose both hardware and software issues in printers / copiers
• Strong mechanical aptitude and willingness to learn
• Ability to lift up to 50 lbs and work in a variety of customer environments
• Strong problem-solving skills and attention to detail
• Valid driver’s license required
• Punctual, reliable, and able to work full-time hours (start time 8 : 30 am)
• Competitive hourly wage
• Extended health, dental, and life insurance (after 3-month probation)
• Paid time off
• On-site parking
• Opportunities for training and professional growth
• Supportive, team-oriented work environment

French not required

Schedule :

• Monday to Friday
• 8-hour shifts
• Occasional overtime as needed

Experience :

• IT / Print-related experience : 1 year (preferred)

Work Location : Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Management and Manufacturing

Business Supplies & Equipment

Referrals increase your chances of interviewing at Tonertech Document Solutions Ltd (Copierworks) by 2x

Sign in to set job alerts for “Printer” roles.

Port Coquitlam, British Columbia, Canada 1 month ago

Field Service Technician – Production Printers

Burnaby, British Columbia, Canada 4 hours ago

Field Service Technician – Production Printers

Burnaby, British Columbia, Canada 1 month ago

Surrey, British Columbia, Canada CA$19.00-CA$21.00 1 month ago

Desktop Support Specialist - Windows 11, Microsoft 365

Co-op / Intern, Graphic Design - Fall 2025

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr

Create a job alert for this search