Print & Document Solutions Advisor

Recruit Action inc.; Winnipeg; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A recruitment agency is looking for a Print & Document Solutions Advisor in Winnipeg, Canada. This hybrid role involves managing print jobs, client communications, and platform oversight, requiring 5 years of print industry experience. The position offers a competitive hourly salary and a full-time schedule. Ideal for those skilled in project delivery and workflow optimization.

Benefits

Hourly salary of $23

12-month contract

Flexible hybrid work

Qualifications

• 5 years of experience in the print industry.
• Strong knowledge of print production workflows.
• Excellent project coordination and client relationship management skills.

Responsibilities

• Act as the primary contact for clients submitting ad-hoc jobs.
• Advise clients on specifications and cost-saving strategies.
• Oversee print job routing and production.

Skills

Print production expertise

Project delivery

Client relationship management

Workflow optimization

Detail-oriented

Tools

Web-to-Print tools

Print MIS tools

Invoicing systems (SAP)

Job description

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Print & Document Solutions Advisor

Leverage your print production expertise in a high-impact consulting role within the printing industry. This hybrid position in Winnipeg combines client-facing coordination, Web-to-Print platform management, and vendor oversight. Ideal for professionals skilled in digital print, workflow optimization, and project delivery.

Print & Document Solutions Advisor

Leverage your print production expertise in a high-impact consulting role within the printing industry. This hybrid position in Winnipeg combines client-facing coordination, Web-to-Print platform management, and vendor oversight. Ideal for professionals skilled in digital print, workflow optimization, and project delivery.

What is in it for you :

• Hourly salary of $23.
• 12-month contract with the potential for permanent employment.
• Full-time position : 37.50 hours per week.
• Weekday schedule from 9 am to 5 pm.
• Enjoy the flexibility of hybrid work.

Responsibilities :

• Act as the primary contact for clients submitting ad-hoc jobs via the W2P Central storefront.
• Advise clients on specifications, design adjustments, and cost / time-saving strategies.
• Oversee print job routing, production, and delivery using platform dashboards and vendor communication.
• Ensure complete documentation for all jobs including proof of delivery, invoicing, and SLA compliance.
• Manage exceptions, escalations, and urgent reprints in collaboration with engineering and operations teams.
• Coordinate with external PSPs to ensure timely and high-quality delivery per service agreements.
• Monitor platform usage, job metrics, and identify cost-saving and process improvement opportunities.
• Onboard new client users and act as a knowledgeable platform advocate on their behalf.
• Translate business needs into execution-ready print job parameters.
• Support compliance tasks such as audit trails and document archival, especially for regulated clients.
• Contribute to reviews and discussions on platform performance and enhancements.

What you will need to succeed :

• 5 years of experience in the print industry (digital, litho, and direct mail).
• Strong knowledge of print production workflows and vendor sourcing.
• Hands-on experience with Web-to-Print tools (PrintGizmo, DHCPS W2P, XMPie, WebCRD, or similar).
• Familiarity with Print MIS tools and invoicing systems such as SAP.
• Excellent project coordination and client relationship management skills.
• Proven ability to manage high volumes of requests in fast-paced environments.
• Strong attention to detail, especially with data, document quality, and brand standards.
• Experience with tax compliance in print communications is a plus.
• Comfortable shifting priorities and managing multiple jobs concurrently.
• Physically able to lift up to 50 lbs, walk large sites, and assess production locations.
• Professional demeanor and appearance in alignment with client expectations.

Why Recruit Action?

Recruit Action (agency permit : AP-2504511) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.

XNAJP00027895

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Full-time

Job function

Job function

Administrative

Insurance

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