Print and Mail Service Representative - Belleville, ON

Xerox; Belleville; On-site; CAD 27,000 - 56,000; Full time

Job summary

A leading company in print solutions is seeking a Print and Mail Service Representative to support various customer accounts. The role involves operating print equipment, handling mail sorting, and delivering customer mail. Successful candidates will demonstrate strong customer service skills and adaptability, with opportunities for career growth offered in a collaborative environment.

Benefits

Paid time off

Holidays and personal days

Career development opportunities

Qualifications

• Minimum of one year experience in a Customer Service role.
• Functional knowledge of a PC, including Microsoft Office.

Responsibilities

• Operate office/production equipment as required.
• Maintain reporting logs and information for billing.
• Delivery of customer mail within office or remote locations.

Skills

Customer Service

Technical Troubleshooting

Data Entry

Adaptability

Education

High School Diploma or equivalent

Job description

General Information

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City Belleville State/Province Ontario Country Canada Department DELIVERY_ACCOUNT_OPERATIONS Date Monday, July 7, 2025 Working time Full-time Ref# 20036098 Job Level Individual Contributor Job Type Experienced Job Field DELIVERY_ACCOUNT_OPERATIONS Seniority Level Associate Currency CAD - Canada - CA Annual Base Salary Minimum 27,660 Annual Base Salary Maximum 55,320 The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, that include medical, dental, life insurance, an Employee Assistance Program (EAP), Paid Time Off, holidays, disability, and retirement benefits, please visitXerox Careers. If you are not reviewing this job posting on our Xerox Careers page, we cannot guarantee the validity of this posting. For a list of our current openings, please visitXerox Job Search. Hourly:Hourly rates for this position can be shared with youper yourlocation, thisrate will fall within theposted range.
Description & Requirements

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About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work.Learn more about us at www.xerox.com .

Job Summary:

The Print and Mail Service Representative will be required to cover different customer accounts supporting the print production department performing tasks such as mail sorting/delivering mail, operating basic print equipment and maintaining reporting logs. Additionally, may be required to cover extended periods at accounts due to special projects or unforeseen circumstances/absences. Candidates may be required to travel for multiple overnights as well.

Primary Responsibilities:

• Operate office/production equipment (print, mail functions).
• Handle high volume folding and inserting mail equipment.
• Utilize standard finishing equipment (e.g. paper cutters, inserters, laminating, and hole punchers).
• Perform quality inspection before, during and after output of each production run.
• Problem solve issues to complete production, delivery, and output requirements.
• Provide excellent customer service skills and fulfil intermediate contracted customer requirements.
• Point of contact to receive, review and electronically log customer jobs.
• Maintain reporting logs and information for billing.
• Apply asset tags to office equipment and update database.
• Clean and maintain office equipment when necessary.
• Delivery of customer mail within office or remote locations.
• Distribute supplies as required.
• Perform operator maintenance on equipment.

Skills and Qualifications:

• Ability to travel every day via vehicle.
• Minimum of one (1) year experience in a Customer Service role.
• Basic technical troubleshooting skills and adaptability to learn print production equipment.
• Functional knowledge of a PC, including Microsoft Office and web browsing, sending and receiving emails, managing files, and performing data entry.
• Ability to learn multiple tasks at accounts and continue daily operations when main operator(s) are out of the office.
• High School Diploma or equivalent.
• Must be able to stand for long periods of time, walk, bend, and reach and lift up to 50 lbs

Additional Benefits:

• Paid time off, plus holidays and personal days
• Substantial growth opportunities for future career development within a supportive and collaborative company culture.

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