Principal UX Designer

Thomson Reuters; Toronto; Hybrid; CAD 120,000 - 160,000; Full time

Job summary

Thomson Reuters seeks a Principal UX Designer to lead AI product design initiatives. This role involves driving design strategy for complex applications, collaborating across teams, and implementing user-centered solutions. Ideal candidates have over 10 years of experience in design, strong problem-solving skills, and a robust portfolio. Enjoy flexible hybrid work, a supportive culture, and opportunities for professional growth.

Benefits

Flexible vacation

Mental Health Days Off

Work from another location for up to 8 weeks

Comprehensive benefit plans

Access to LinkedIn Learning

Qualifications

• 10+ years design experience creating simple solutions for complex challenges.
• Experience working across teams to synthesize feedback from product management, engineering, and marketing.
• Strong portfolio demonstrating your design process and results.

Responsibilities

• Collaborate cross-functionally with design, program, and engineering teams.
• Develop use cases, high-level requirements, and define a UX strategy.
• Lead strategic thinking and mentor designers.

Skills

Critical thinking

Problem-solving

Time-management

Communication

Education

Bachelor or Master's degree in design, human-computer interaction (HCI), or equivalent degree

Job description

Are you a curious, smart, self-driven UX professional who love the challenge of turning complex problems and constraints into elegant solutions that meet a customer’s needs? Come and join us as we drive our AI product infusion across Thomson Reuters. We are looking for a principal designer who leads by doing and loves solving problems at scale. We aren’t just changing the way customers engage with us, we are transforming and re-imagining our business. Our work focuses on a large portfolio of transformational efforts as we work together to deliver on the promise of making it easy to do business with Thomson Reuters.Our customers range from small entrepreneurs to large corporations and government clients across the globe.

As a Principal UX Designer , you will be responsible for driving and implementing a Pan-Tax and Corporate AI design strategy across our most complex applications and problem spaces by partnering with our design team and product stakeholders. Throughout the product lifecycle you will work collaboratively across design, engineering, product management, documentation, and senior leadership.While delivering bar-raising experiences, you inherently look for ways to make complex experiences feel easy and intuitive, ensuring our customers are empowered to confidently move seamlessly between tasks. You comfortably make — and defend decisions while creating user-centered online experiences in an agile environment.

About the Role :

In this role as Principal UX Designer , you will :

• Collaborate and work cross-functionally with design, program, and engineering teams from design concept to design solution, setting UX guidelines, and creating assets to ensure bar-raising quality all the way to market.
• Serve as a thought leader in the design of useful, usable, and desirable products in a team environment
• Assist in developing use cases and high-level requirements while defining a UX strategy and creating user-centered designs utilizing customer feedback, market analysis, and usability findings
• Present your solutions to design, product and engineering and leadership, and senior leadership. Synthesize and manage feedback to incorporate changes appropriately, and iterate the vision and design accordingly
• Continually iterate and evolve the way we design and learn from our customers
• Chart a course for yourself in ambiguous situations. Lead strategic thinking across the team and mentor designers
• Work strategically with other executives and team members across the organization.

About You :

You are a fit for the role of Principal UX Designer, If you have :

• 10+ years design experience creating simple solutions for complex challenges
• Experience working across teams to synthesize feedback and input from product management, engineering, and marketing
• Strong portfolio of work that illustrates your process, your level of craft and the results you have driven
• Familiarity with Agile development
• Familiarity with AI and Generative AI
• Confidence in working with strong, passionate, fast-paced team environment
• Strong time-management, multi-tasking and prioritization skills
• Critical thinking and problem-solving skills
• Excellent written and verbal communication skills

Preferred qualifications :

• Experience designing solutions across a product suite with complex workflows for specialized and sometimes niche customers
• Experience working collaboratively with a cross functional team to implement designs
• Experience envisioning and delivering solutions for large scope projects filled with complexity that often cross organizational boundaries
• Strong verbal communication and presentation skills that include experience presenting and influencing senior leadership
• Bachelor or Master's degree in design, human-computer interaction (HCI), or equivalent degree
• Demonstrated history of acquiring user data (e.g., conducting usability studies, performing user research, and synthesizing analytics)

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What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through :

Hybrid Work Model : We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected

Wellbeing : Comprehensive benefit plans; flexible and supportive benefits for work-life balance : flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

Culture : Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

Learning & Development : LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

Social Impact : Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

Purpose Driven Work : We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most : advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex / gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity / Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

More information about Thomson Reuters can be found on .

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