Principal Program Manager- Identity & Trust

Remitly Canada Operations, Inc.; Burnaby; Hybrid; CAD 140,000 - 175,000; Full time

Benefits offered by this job

Four weeks vacation

Health Benefits

Mental Health & Family FormingBenefits

RRSP plan with company match

Employee Stock Purchase Plan (ESPP)

Life Insurance & Disability

Continuing education

Job summary

Remitly Canada Operations, Inc. seeks a Principal Program Manager, Technical to lead verification controls and FLOD programs across products and geographies. You will partner with Product, Engineering, Compliance, and Operations to design scalable risk controls for new wallets and lending offerings.

You will ensure audit readiness, strengthen first line of defense controls, and drive regulatory alignment while collaborating across global teams and time zones.

Qualifications

• 8+ years in program management or risk control within AML/FinCrime or regulatory programs.
• Deep understanding of AML and related control systems (screening, sanctions rules).
• Strong familiarity with audit, regulatory reporting, and control documentation practices.
• Technical fluency to collaborate with engineering and product teams.
• Advanced skills in analyzing operational, customer cohort, and risk data.
• Excellent communication and stakeholder management across time zones.

Responsibilities

• Lead end-to-end verification control lifecycle management, including rule design and testing.
• Partner with product stakeholders on control design for new products and initiatives.
• Maintain continuity for incident response, audits, and risk assessments in transaction monitoring.
• Leverage automation and AI tooling across the control lifecycle.
• Translate verification risk insights into business and system requirements.
• Drive audit and exam readiness with evidence documentation and traceability.
• Lead cross-functional initiatives spanning Verification, Transaction Monitoring, and Sanctions programs.

Skills

Program management

Risk control

AML

FinCrime

Regulatory programs

Audit readiness

Stakeholder management

Technical collaboration

Data analysis

Education

Bachelor's degree

CAMS (certification)

Tools

Transaction monitoring tools

Job description

Job Description

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward. We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

About the Role

We are looking for a Principal Program Manager, Technical to join our Verification Program team within the Identity & Trust organization. In this role, you will own and drive programs that strengthen Remitly’s verification controls across products and geographies. You will ensure that first line of defense (FLOD) controls are effective, auditable, and scalable as we expand into new markets and product offerings such as wallets and lending. This is a high-impact, high-autonomy role for a principal program manager who thrives in ambiguity, can connect technical systems to regulatory intent, and builds clarity across product, engineering, compliance, and operations stakeholders. You’ll be part of a small but highly technical team responsible for embedding robust FinCrime controls that protect our customers and ensure compliance with regulatory expectations, providing continuity for incident response, new product design, and audit and exam readiness. You will report to the Head of Verification Program Management and work closely with stakeholders across Product, Engineering, Analytics, and Compliance.

You Will

• Lead end-to-end verification control lifecycle management, including rule design, FLOD testing, and control effectiveness reviews.
• Partner with product stakeholders on control design for new products and initiatives
• Serve as an expert on transaction monitoring, maintaining continuity for incident response, audit requests, and new product risk assessments.
• Leverage automation and AI tooling throughout the control lifecycle, including gathering industry insights, recommending enhancements and gathering data.
• Build repeatable processes, with review gates to ensure quality
• Translate verification risk insights into business and system requirements, partnering with compliance, product, and engineering to operationalize scalable solutions.
• Drive and maintain audit and exam readiness, ensuring evidence documentation, traceability, and control mapping for all new verification capabilities.
• Lead cross-functional initiatives spanning Verification, Transaction Monitoring, and Sanctions programs to close regulatory gaps and streamline FLOD testing.

You Have

• 8+ years of experience in program management or risk control ownership within AML, FinCrime, or regulatory programs (preferably payments or remittances).
• Deep understanding of AML and related control systems (screening, document validation, sanctions rules, etc.).
• Strong familiarity with audit, regulatory reporting, and control documentation practices.
• Technical fluency, with ability to collaborate with engineering Ability to context-switch across product, compliance, and operational domains and provide structured clarity in ambiguous situations.
• Advanced skills and comfort analyzing operational, customer cohort and risk control data.
• Excellent communication and stakeholder management skills across global time zones.
• Bachelor’s degree or equivalent experience in business, risk management, or related field (CAMS or similar certification preferred).
• Prior experience with fintech, payments, or remittance products strongly preferred.

Compensation Details

The starting base salary range for this position is typically $140,000 -$175,000. In Canada, Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role. #LI-Hybrid

Our Benefits

• Four weeks vacation
• Health Benefits
• Mental Health & Family Forming Benefits
• RRSP plan with company match
• Employee Stock Purchase Plan (ESPP)
• Life Insurance & Disability
• Continuing education

Our Connected Work Culture

Driving Innovation, Together At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster.

Under the Company's current hybrid-work expectations, employees in this position work onsite Tuesday through Thursday each week. Additional onsite attendance may be required based on business needs, and the Company may modify its hybrid-work expectations from time to time. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.

Remitly is an E-Verify Employer At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.

Remitly is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

Remitly is a leading digital financial services provider for immigrants and their families in over 170 countries around the world. Remitly helps immigrants send money home in a safe, reliable and transparent manner. Its digitally-native, cross-border remittance app eliminates the long wait times, complexities and fees typical of traditional remittance processes. Building on its strong foundation, Remitly is expanding its suite of products to further its mission and transform financial services for immigrants all around the world.