Principal Product Manager - Workday AI

Workday, Inc.; Toronto; On-site; USD 192,000 - 288,000; Full time

Job summary

Join Workday as a Principal Product Manager focusing on AI-powered agents, where you will drive innovation and deliver advanced solutions. You will collaborate across teams, champion customer needs, and lead product strategies to impact our customer's work experiences positively. This is a key role in shaping the future of AI at Workday.

Qualifications

• 7+ years of product management experience required.
• Proficient understanding of AI and LLM technology.
• Experience in SaaS/B2B product management.

Responsibilities

• Build and ship state of the art AI capabilities or infrastructure.
• Collaborate with development teams to validate customer value.
• Manage Early Adopter programs to ensure alignment with customer needs.

Skills

Product management experience

Advocacy for customer needs

Cross-functional collaboration

User-centric design

Communication skills

Job description

We are looking for a dynamic Principal Product Manager to own the delivery of AI-powered agents within Workday. You will either be building customer-facing agents or building infrastructure and frameworks that Workday’s application team can use to deploy to customers.. You will be responsible for working at high velocity to experiment, innovate, develop, iterate and scale AI agents, collaborating closely with domain-specific Product Managers to maximize the impact of our technology. This role requires a unique combination of execution speed, inspiration and a deep curiosity about emerging AI techniques. You will play a key role in shaping our approach to AI agents, ensuring we deliver cutting-edge solutions that drive real business value.

General Responsibilities :

Build and ship state of the art AI capabilities or infrastructure

Identify highest impact, highest ROI opportunities for AI at Workday, advocate for them within the org, and build or enable other teams to build these capabilities.

Interface with customers to validate our solutions, execute discovery work and ensure we are prioritizing the right customer problems

Be the product champion externally, and voice of the customer internally

Lead through influence and apply strategic understanding of the company's big picture, articulating a compelling vision for AI agents and their role in evolving our customers' workdays.

Manage Early Adopter programs across multiple AI initiatives to ensure customer value, referenceability, critical lessons, and risk mitigation

Collaborate with development teams in flight to validate value for customers, drive adoption, and enable the field, CX, implementers on our AI work

Communicate new capabilities to various audiences clearly and in an understandable way for them

Work with the product teams to identify value outcomes and measurable metrics to quantify the value of our AI investments

About You

Basic Qualifications

7+ years of product management experience

5+ years of experience with SaaS / B2B

Technically proficient (even if not a coder) on how AI and LLM-powered technology works

Other Qualifications :

Passion and empathy for customers and a proven track record as a customer advocate

Experience managing stakeholders and working collaboratively and cross functionally with a product portfolio

Experience bringing new product offerings to market

Steadfast focus on user-centric design, data, research, and well-honed judgment

Bias for decisions and actions and comfortable making big decisions on the minimal amount of information needed for it.

Ability to operate successfully across multiple functions, influence senior executives and peers alike, and mediate across various partners

Good communication and presentation abilities, both written and verbal

Previous experience at AI centric or data centric companies a plus

Previous early stage startup experience a plus

You’ll be a great fit (and make sure to highlight these experiences to us) if :

You’ve worked in unstructured, fast moving environments like early stage startups, and thrived in it.

You are passionately following the latest in AI products and emerging technologies and trying them out, exploring possibilities, and have experimented with many of the technologies on your own

You are driven to action, progress, and decisions and are comfortable pushing on product deliveries with best available incomplete information and get your motivation from building / delivering

You are organized and capable of tracking dozens of moving pieces and managing the many stakeholders that you work with at a company like Workday

You excel at learning and understanding customer pain points quickly based on public information, internal information, and customer conversations, and can get up to speed on complex customer painpoints in a fraction of the time a typical PM would

You’re excited to build products that bring the latest AI technology to Workday’s massive customer base.

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission / bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please .

Primary Location : USA.CA.PleasantonPrimary Location Base Pay Range : $192,000 USD - $288,000 USDAdditional US Location(s) Base Pay Range : $164,900 USD - $288,000 USDIf performed in Colorado, the pay range for this job is $173,600 - $260,400 USD based on min and max pay range for that role if performed in CO.If performed in Colorado, the pay range for this job is $173,600 - $260,400 USD based on min and max pay range for that role if performed in CO.

The application deadline for this role is the same as the posting end date stated as below :

07 / 27 / 2025

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Principal Product Manager - Workday AI • Toronto, ON, Canada