Principal Product Manager - Restaurant Product

OpenTable; Toronto; Hybrid; CAD 150,000 - 190,000; Full time

Benefits offered by this job

Hybrid work

Mental health benefits

Parental leave

Generous vacation

Development dollars

Travel discounts

Employee Resource Groups

Health and dental insurance

Life and disability insurance

Equity grant eligibility

Job summary

OpenTable’s Restaurant Product team builds tools that help restaurants run smarter and more profitable. We are seeking a Principal Product Manager to lead AI/ML-powered products that directly optimize revenue for restaurants on our platform.

You will define and launch 0-to-1 products, partner with engineering and design to iterate quickly, and align stakeholders around a clear strategy in a hybrid work setting.

Qualifications

• 10+ years of product management experience.
• Experience building AI/ML-powered products.
• Proven track record of taking 0-to-1 products from concept to launch.
• Strong business acumen and ability to translate data into strategic product decisions.
• Excellent stakeholder management with executives and cross-functional teams.

Responsibilities

• Define and drive the product vision and strategy for solutions that optimize revenue for restaurants.
• Lead the end-to-end development of 0-to-1, AI/ML-powered products, from concept through launch.
• Partner with engineering and design to rapidly prototype, test, and iterate on new product concepts.
• Use data analytics to identify revenue opportunities, prioritize the roadmap, and measure the impact of shipped features.
• Align cross-functional stakeholders and executives around product priorities and trade-offs.
• Translate business objectives into a compelling product narrative that guides teams toward shared outcomes.

Skills

Product management

AI/ML

0-to-1 products

Data-driven decisions

Stakeholder management

Job description

Principal Product Manager - Restaurant Product

Toronto, Canada

With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most - their team, their guests, and their bottom line - while enabling diners to discover and book the perfect restaurant for every occasion.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

About the Job

OpenTable's Restaurant Product team builds the tools that help restaurants run smarter, more profitable businesses. We’re looking for a Principal Product Manager to lead the vision and execution of AI/ML-powered products that directly optimize revenue for restaurants on our platform. In this role, you will define and launch 0-to-1 products, partner closely with engineering and design to iterate quickly, and align stakeholders across the company around a clear, compelling product strategy. This is a high-impact, high-visibility role for someone who thrives on solving ambiguous problems with emerging technology and translating business acumen and data into products that ship fast and deliver measurable value. This posting is for an existing vacancy.

Responsibilities

• Define and drive the product vision and strategy for solutions that optimize revenue for restaurants.
• Lead the end-to-end development of 0-to-1, AI/ML-powered products, from concept through launch.
• Partner with engineering and design to rapidly prototype, test, and iterate on new product concepts.
• Use data analytics to identify revenue opportunities, prioritize the roadmap, and measure the impact of shipped features.
• Align cross-functional stakeholders and executives around product priorities and trade-offs.
• Translate business objectives into a compelling product narrative that guides teams toward shared outcomes.

Minimum Qualifications

• 10+ years of product management experience, including leading complex, high-impact initiatives.
• Demonstrated experience building and shipping AI/ML-powered products.
• Proven track record of taking 0-to-1 products from concept to launch.
• Strong business acumen and the ability to translate data analytics into strategic product decisions.
• Excellent stakeholder management skills, with experience aligning executives and cross-functional teams.

Preferred Qualifications

• Experience in the restaurant, hospitality, or marketplace industry.
• Background in revenue management, pricing, or yield-optimization products.
• Familiarity with rapid experimentation frameworks and agile/lean methodologies.
• Experience working with two-sided marketplaces.
• Advanced technical fluency in AI/ML concepts and applications.

Benefits and Perks

• Work from (almost) anywhere for up to 20 days per year
• Focus on mental health and well-being:
  • Company-paid therapy sessions through SpringHealth
  • Company-paid subscription to Headspace
  • Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Paid parental leave
• Generous paid vacation + time off for your birthday
• Focus on your career growth:
  • Development Dollars
  • Leadership development
  • Access to thousands of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups
• 20 days of paid time off
• Private health and dental insurance
• Life and Disability insurance

This role aligns with a hybrid workplace model. Expect to come into the office two days a week - giving employees the best of both worlds: in-person collaboration and flexibility.

There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required.

We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we’re building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.