Principal Associate, Third Party Management

Capital One Group; Toronto; On-site; CAD 109,000 - 124,000; Full time

Benefits offered by this job

Work From Home allowance

Mental health coverage

Tuition subsidies

Hybrid culture

Job summary

Capital One Canada is seeking a Principal Associate in Third Party Management to lead third party relationships, assess risks, and drive efficient outsourcing strategies that support Capital One’s credit card business. You will collaborate with business customers, legal, and enterprise teams to optimize pricing and contracts.

The role requires strong negotiation, market insight, and the ability to manage multiple priorities in a fast‑paced environment.

Qualifications

• At least 5+ years of experience in third party management/vendor management, supply chain, relationship management, sourcing or procurement within the financial services industry.
• At least 5+ years experience working in a cross‑functional environment, ensuring business and stakeholder expectations are effectively managed.
• Strong market knowledge within different sourcing and supplier management categories relevant to the credit card business to include deep negotiation, communication, contract and influencing skills with the ability to optimize on pricing structures.
• Deep understanding of OSFI Guideline B‑10, E‑21.
• Proven ability to navigate ambiguity, prioritize effectively in a fast‑paced environment, and utilize critical thinking to drive efficiency.
• Exceptional communication and presentation skills, with a track record of effectively influencing senior stakeholders.

Responsibilities

• Serve as the primary third party manager in the execution of third party management activities for an assigned portfolio.
• Ensure comprehensive oversight of all assigned third party relationships and services.
• Collaborate with cross‑functional teams including enterprise, customer, and legal to support business outcomes.
• Implement strategic plans that align with market trends and business intent.
• Manage third party deliverables in line with policies, standards, and processes.
• Participate in key management forums and contribute to best practices and continuous improvement.
• Build strong relationships with internal stakeholders and third parties to meet business objectives.
• Leverage industry knowledge and negotiation skills to support pricing and SLAs.
• Manage multiple priorities with various stakeholders to meet deadlines and speed to market.

Skills

Vendor management

Third party management

Negotiation

Cross‑functional collaboration

Communication skills

Education

Bachelor's degree

SCMP or CTPRP asset

Job description

Principal Associate, Third Party Management

About Capital One Canada. For 30 years, we’ve been on a mission to change banking for good. We challenge the traditional bank stereotype, fostering a culture where innovation thrives and bold ideas are celebrated. We’re driven by what’s possible, leveraging the power of data and technology to empower innovative solutions, inspire one another to dream boldly, and take transformative ownership of decisions and outcomes that directly impact millions of Canadians. Every challenge is an opportunity to lead from the front, working together toward a shared vision that extends far beyond banking. We balance high-performance with investment in your long-term success, ensuring you have the support you need to do your best work. Here, you’ll take full accountability for your path, upskilling through hands‑on experience and mentorship, to turn your curiosity into a career built on your own terms. Are you ready to redefine what’s next?

About the Team

We are looking for a dynamic leader who is as passionate as we are with helping Canadians succeed with credit. The Third‑Party Management Team provides third party services utilizing integral governance practices to support Capital One’s strategic objectives.

About the Role

As a Principal Associate, reporting to the Manager, Third Party Management, you are a first line execution leader who partners with business customers and stakeholders and management to ensure you and your team provide the best leverage to Capital One in the third party space while mitigating associated third party risks. This will include adherence to Capital One’s Third‑Party Risk Management policies and relevant regulatory requirements. In addition, you have deep expertise and market knowledge within various categories to support our technology‑focused business to ensure that our third‑party arrangements provide Capital One with a competitive advantage through optimum pricing structures, strong negotiation skills and rationalization.

Your Responsibilities:

• Serve as the primary third party manager in the execution of third party management activities to an assigned portfolio, accountable for supporting team members in building third party relationships, managing risks, negotiating contracts, and improving effectiveness.
• Ensure comprehensive oversight of all assigned third party relationships services.
• Collaborate closely with cross‑functional teams including enterprise, customer, legal to support business customer outcomes.
• Implement strategic plans that align with business intent and market trends; leveraging broad market data, insights and competitor information to support informed decision making.
• Manage third party and business intent deliverables to the established policies, standards, procedures, and processes related to third party management.
• Participate in key management forums and contribute to continuous improvement and/or best practices.
• Build strong relationships with both internal stakeholders and third parties to ensure that business objectives are met.
• Leverage industry knowledge and seasoned negotiation and influencing skills to support pricing and third‑party service level commitments outcomes.
• Manage multiple priorities with various stakeholders with an acute appreciation for deadlines impacting speed to market for Capital One products or services.
• Be an effective change agent through the execution of of plans and fulfillment activities.
• Develops plans or strategies to drive innovation with the objective of creating efficiency.

Basic Qualifications:

• At least 5+years of experience in either third party management/vendor management, supply chain, relationship management, sourcing or procurement within the financial services industry.
• At least 5+ years experience working in a cross‑functional environment, ensuring business and stakeholder expectations are effectively managed.
• Strong market knowledge within different sourcing and supplier management categories relevant to the credit card business to include deep negotiation, communication, contract and influencing skills with the ability to optimize on pricing structures.
• Deep understanding of OSFI Guideline B‑10, E‑21.
• Proven ability to navigate ambiguity, prioritize effectively in a fast‑paced environment, and utilize critical thinking to drive efficiency.
• Exceptional communication and presentation skills, with a track record of effectively influencing senior stakeholders.

Preferred Qualification:

• Bachelor’s degree in Business, Management, Technology or engineering preferred.
• Supply Chain Management Professional (SCMP) or Certified Third Party Risk Professional (CTPRP) designation considered to be an asset.
• Proven ability to influence stakeholders at all levels, driving alignment and results without direct authority.

Working at Capital One. You’ll be empowered to take end‑to‑end ownership of your work and your career, backed by a high‑performance, hybrid culture and holistic suite of benefits designed to support your whole self.

Take ownership of your own potential: Whether you’re looking to upskill, pivot into new business areas, or master your craft, you’ll have access to tools and mentorship to reach your potential and define your career trajectory.

Find your rhythm: We believe trust fosters the flexibility and autonomy required to balance personal needs with a focus on high performance. We support a hybrid model – with 3 days in the office per week – that gives room for both collaboration and personal commitments.

Benefits built for your life: We take a holistic approach to well‑being, providing support for you and those who are most important to you. This includes:

• Full coverage for spouses, domestic partners and dependents.
• A one‑time Work From Home allowance to build your comfortable workspace.
• Up to $3,000 in mental health coverage.
• Up to $5,000 in annual tuition subsidies.

You’ll find that Capital One is committed to helping you thrive and evolve every step of the way.

This posting is for an existing vacancy.

The expected annual salary range for this position is $108,900 to $124,300.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es). Incentives could be discretionary or non discretionary depending on the plan.

We embrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. However, no hiring decisions are made using AI as every hiring decision is made by our hiring managers, business interviewers, and recruitment professionals. Our teams are equipped with training that empowers them to use AI responsibly.

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

At Capital One, we’re building a leading information‑based technology company. Still founder‑led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.