Principal Associate, Third Party Management

Capital One Canada; Toronto; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

A leading financial services company, Capital One Canada, is seeking a Principal Associate for Third Party Management in Toronto. This role requires a dynamic leader to enhance third-party engagements, ensuring compliance and risk management while maximizing value. The position offers a hybrid work environment and robust benefits to support well-being.

Benefits

Work-from-home allowance

Comprehensive coverage including mental health support

Tuition subsidies

Qualifications

• Minimum 5 years’ experience in third-party management within the financial sector.
• At least 5 years’ experience working cross-functionally.
• Deep market knowledge in sourcing and supplier management relevant to the credit card business.

Responsibilities

• Serve as primary third-party manager for an assigned portfolio.
• Oversee all assigned third-party relationships.
• Manage third-party and business deliverables in accordance with policies.

Skills

Risk Management

Strong Negotiation Skills

Stakeholder Management

Process Improvement

Market Knowledge

Education

Bachelor’s Degree in Business Management

Job description

161 Bay Street (93021), Canada, Toronto, Ontario

Principal Associate, Third Party Management

About Capital One Canada

For over 20 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive, and rewarding. We want to help Canadians succeed with credit because we believe in people — our customers, associates, and talent like you!

About the Team

We are looking for a dynamic leader passionate about helping Canadians succeed with credit. The Third-Party Management Team provides third-party services using strong governance practices to support Capital One’s strategic goals.

About the Role

As Manager, reporting to the Senior Manager, Third Party Management, you will be a first-line execution leader partnering with business stakeholders in third-party sourcing and management. Your role is to maximize value for Capital One in third-party engagements while mitigating risks, ensuring compliance with Capital One’s Third-Party Risk Management policies and relevant regulations.

You will leverage your market knowledge across categories to support our technology-focused business, ensuring third-party arrangements offer competitive advantages through optimal pricing, negotiation, and rationalization.

Your Responsibilities:

• Serve as the primary third-party manager for an assigned portfolio, supporting team members in relationship management, risk mitigation, contract negotiations, and process improvements.
• Oversee all assigned third-party relationships, collaborating with cross-functional teams including legal, enterprise, and customer service to meet business objectives.
• Develop and implement strategic plans aligned with market trends and business goals, utilizing market data and insights for informed decision-making.
• Manage third-party and business deliverables in accordance with policies, standards, and procedures.
• Participate in management forums and contribute to continuous improvement initiatives.
• Build strong relationships with internal stakeholders and third parties to ensure objectives are met.
• Utilize industry knowledge and negotiation skills to support pricing and service level agreements.
• Manage multiple priorities with various stakeholders, ensuring deadlines are met for timely product and service delivery.
• Act as a change agent, executing plans and supporting organizational initiatives.
• Develop strategies to foster innovation and improve efficiency.

Basic Qualifications:

• Bachelor’s degree in business management or related certification in third-party management.
• Minimum of 5 years’ experience in third-party management within the financial sector, including risk and process management.
• At least 5 years’ experience working cross-functionally, managing stakeholder expectations.
• Deep market knowledge in sourcing and supplier management relevant to credit card business, with strong negotiation and influencing skills.
• Excellent organizational and prioritization skills.

Working at Capital One

Enjoy a hybrid work environment with 3 days in the office. Benefit from a work-from-home allowance and our head office located near Union Station.

We support your well-being—physically, financially, and emotionally—with comprehensive coverage, mental health support, tuition subsidies, and more.

We may use your information for automated decision-making during the application process.

Capital One Canada is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants and accommodate needs as required. For accommodations, contact Capital One Recruiting at 1-800-304-9102 or [e-mail]. All information will be kept confidential.

For technical support or questions about the recruiting process, email [e-mail].

Capital One does not endorse third-party products or services and is not liable for third-party offerings.

Positions posted in Canada are for Capital One Canada; in the UK, for Capital One Europe; and in the Philippines, for Capital One Philippines Service Corp.