Pricing Analyst

Clio; Toronto, Vancouver, Calgary; Hybrid; CAD 97,000 - 132,000; Full time

Benefits offered by this job

Health benefits

Dental insurance

Vision insurance

Hybrid work

20 days PTO

RRSP matching

Job summary

Clio is seeking a Pricing Analyst to join our Marketing Team in Vancouver, Calgary, or Toronto. You will own the execution and measurement of pricing changes, guiding migrations in billing systems and Salesforce, and building the models and reports that show impact.

You’ll collaborate with Data & Insights to create dashboards tracking price realization, discounts, and ARPA by cohort, while automating repetitive steps and testing price changes before broad rollout.

Qualifications

• 2+ years in financial or business analysis for B2B SaaS.
• Experience with subscription billing systems (Zuora, Stripe, Chargebee) and Salesforce.
• 2+ years building dashboards in Looker/Tableau.
• Experience with pricing analysis across SaaS models (subscription, usage-based, tiered, per-seat).
• Experience running cross-functional projects in Asana or similar.
• Strong communication skills and ability to present insights clearly.
• Experience using AI tools (Claude, ChatGPT, Gemini).

Responsibilities

• Own end-to-end price-based migrations, QA, and migration templates so they are repeatable.
• Model pricing changes and size impact on existing customers; package findings into recommendations.
• Build dashboards to track realized vs list price, discounts, and ARPA by cohort.
• Collaborate across Billing Ops, Sales Ops, CS Ops, and Enablement to automate pricing steps.
• Design and run in-market price tests before broad rollout.
• Use AI tools to accelerate analysis and handoff into Salesforce.

Skills

Financial analysis

Data analysis

Communication

AI tooling

Tools

Looker

Tableau

Salesforce

Zuora

Chargebee

Asana

Workato

Job description

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are currently seeking a Pricing Analyst to join our Marketing Team in Vancouver, Calgary, or Toronto.

What your team does:

The Monetization team leads Clio’s AI-first pricing and packaging strategy and execution across all regions, including initiatives for new and existing customer segments, products, plans, bundles and cross-portfolio upgrades. This is a highly strategic team contributing to Clio’s success in a highly cross functional role working across nearly all functions at Clio.

Who you are:

You're analytical and curious about customer behaviour, comfortable working through large volumes of data to find the story in the numbers. You like turning ad hoc, manual processes into something repeatable, and you enjoy building partnerships across the business. You're also detail-oriented, organized, and self-managing, with a habit of verifying your own work. You build in checks, flag what looks off, and hold a high bar for accuracy.

What you’ll work on:

As a Pricing Analyst, you'll own the execution and measurement of pricing changes, from account migrations in our billing systems and Salesforce to the modeling, reporting, and testing that tell us whether a change worked.

• Own recurring price-based account migrations end to end, from cohort segmentation and batch processing through QA and post-migration validation, and build the formula-driven templates that make them repeatable and auditable at scale
• Support the models that price new releases and size the impact of changes on existing customers, and help package the findings into recommendations
• Partner with Data & Insights to build the dashboards and automated reporting that track realized vs. list price, discount depth, and ARPA by cohort, so the team catches problems early
• Work across Billing Ops, Sales Ops, CS Ops, and Enablement to automate the manual steps in pricing execution and equip Sales and CS when prices change
• Help design and run in-market price tests to validate willingness to pay before changes roll out broadly
• Use AI tooling to compress the analysis and execution cycle, from generating and QA'ing migration cohorts to automating the handoff into Salesforce and building intuitive internal pricing calculators and price sheets

What you may have:

• 2+ years in financial or business analysis and modeling, preferably for B2B SaaS, including heavy spreadsheet work with nested logic and QA across large datasets
• Hands-on experience in a subscription billing system (Zuora, Stripe, Chargebee, or similar) and a CRM like Salesforce, including bulk updates and data validation across large account sets
• 2+ years building dashboards and queries in Looker, Tableau, or similar
• Experience with pricing analysis across SaaS charge models, such as subscription, usage-based, tiered, and per-seat
• Experience running cross-functional projects in Asana or similar, coordinating with ops and GTM teams to keep work moving
• Strong communication skills, with the ability to deliver clear status updates, business insights, and recommendations in written, presentation, and spoken form
• Experience using AI tools (Claude, ChatGPT, Gemini) to support analysis, workflows, and day-to-day productivity

Serious bonus points if you have:

• Experience with Workato or similar integration and task-automation tools
• Prior experience executing pricing or plan migrations at scale

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice .

Summary:

We are currently seeking a Pricing Analyst to join our Marketing Team in Vancouver, Calgary, or Toronto.

What your team does:

The Monetization team leads Clio’s AI-first pricing and packaging strategy and execution across all regions, including initiatives for new and existing customer segments, products, plans, bundles and cross-portfolio upgrades. This is a highly strategic team contributing to Clio’s success in a highly cross functional role working across nearly all functions at Clio.

Who you are:

You're analytical and curious about customer behaviour, comfortable working through large volumes of data to find the story in the numbers. You like turning ad hoc, manual processes into something repeatable, and you enjoy building partnerships across the business. You're also detail-oriented, organized, and self-managing, with a habit of verifying your own work. You build in checks, flag what looks off, and hold a high bar for accuracy.

What you’ll work on:

As a Pricing Analyst, you'll own the execution and measurement of pricing changes, from account migrations in our billing systems and Salesforce to the modeling, reporting, and testing that tell us whether a change worked.

• Own recurring price-based account migrations end to end, from cohort segmentation and batch processing through QA and post-migration validation, and build the formula-driven templates that make them repeatable and auditable at scale
• Support the models that price new releases and size the impact of changes on existing customers, and help package the findings into recommendations
• Partner with Data & Insights to build the dashboards and automated reporting that track realized vs. list price, discount depth, and ARPA by cohort, so the team catches problems early
• Work across Billing Ops, Sales Ops, CS Ops, and Enablement to automate the manual steps in pricing execution and equip Sales and CS when prices change
• Help design and run in-market price tests to validate willingness to pay before changes roll out broadly
• Use AI tooling to compress the analysis and execution cycle, from generating and QA'ing migration cohorts to automating the handoff into Salesforce and building intuitive internal pricing calculators and price sheets

What you may have:

• 2+ years in financial or business analysis and modeling, preferably for B2B SaaS, including heavy spreadsheet work with nested logic and QA across large datasets
• Hands-on experience in a subscription billing system (Zuora, Stripe, Chargebee, or similar) and a CRM like Salesforce, including bulk updates and data validation across large account sets
• 2+ years building dashboards and queries in Looker, Tableau, or similar
• Experience with pricing analysis across SaaS charge models, such as subscription, usage-based, tiered, and per-seat
• Experience running cross-functional projects in Asana or similar, coordinating with ops and GTM teams to keep work moving
• Strong communication skills, with the ability to deliver clear status updates, business insights, and recommendations in written, presentation, and spoken form
• Experience using AI tools (Claude, ChatGPT, Gemini) to support analysis, workflows, and day-to-day productivity

Serious bonus points if you have:

• Experience with Workato or similar integration and task-automation tools
• Prior experience executing pricing or plan migrations at scale

This role is a backfill for an existing position.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.

• Flexible time off policy, with an encouraged 20 days off per year.

• $2000 annual counseling benefit

• RRSP matching and RESP contribution

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range for this role is $97,300 to $131,700 CAD. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion . We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.