PreSales Solutions Consultant (Retail)

Tulip CA; Canada; On-site; CAD 90,000 - 150,000; Full time

Job summary

Tulip is seeking a Solutions Consultant to partner with Sales and help enterprise retailers evaluate and adopt Tulip's retail platform. You will uncover customer challenges, design tailored solution strategies, and deliver demonstrations that connect Tulip's capabilities to measurable business outcomes.

This role combines consultative discovery, executive storytelling, solution design, and technical expertise to help leading retailers and luxury brands transform the in-store and omnichannel

Qualifications

• 3+ years in Solutions Consulting or technical pre-sales in enterprise SaaS.
• Proven success leading executive-level software demonstrations in complex sales cycles.
• Strong consultative discovery skills translating objectives into solutions.
• Excellent presentation and storytelling for both executive and technical audiences.
• Experience partnering with enterprise Account Executives on strategic opportunities.
• Ability to discuss integrations, APIs, data flows, and tech concepts at the right level.
• Self-starter with strong organizational skills and ability to manage multiple opportunities.
• Fluent English; additional languages are a plus.
• Willingness to travel internationally (NA and Europe).

Responsibilities

• Partner with Account Executives to qualify opportunities and uncover customer requirements.
• Lead compelling product demonstrations tailored to prospect retail workflows and priorities.
• Design solution strategies that articulate Tulip's value and outcomes.
• Support enterprise sales cycle from discovery through contract signature.
• Scope and lead POC engagements where required.
• Contribute to technical responses for RFIs, RFPs, and security questionnaires.
• Develop demo environments and industry storytelling aligned to Tulip's capabilities.
• Stay current on product releases and retail tech trends.
• Collaborate with Product, Engineering, Marketing, Retail Excellence, and Professional Services.
• Represent Tulip at executive briefings, workshops, webinars, and industry events.
• Mentor teammates with product knowledge and demonstration techniques.

Skills

Solutions Consulting

Executive Demos

Consultative Discovery

Enterprise SaaS

Cross-functional

Storytelling

Travel Ready

Job description

Overview

The Solutions Consultant is a trusted technical and business advisor who partners with Sales to help enterprise retailers evaluate and adopt Tulip's market-leading retail platform. Working across the entire sales cycle, you will uncover customer challenges, design tailored solution strategies, and deliver compelling demonstrations that connect Tulip's capabilities to measurable business outcomes.

This role combines consultative discovery, executive storytelling, solution design, and technical expertise to help leading retailers and luxury brands transform the in-store and omnichannel customer experience. You'll collaborate closely with Account Executives, Product, Marketing, and Retail Excellence to win strategic opportunities while representing Tulip as a subject matter expert in retail technology.

The ideal candidate has experience in enterprise pre-sales or solutions consulting, enjoys solving complex customer challenges, and is passionate about retail, customer experience, and digital transformation.

Responsibilities

• Partner with Account Executives to qualify opportunities and uncover customer business, operational, and technical requirements through consultative discovery.
• Lead compelling product demonstrations tailored to each prospect's retail workflows, business priorities, and success criteria.
• Design solution strategies that clearly articulate how Tulip addresses customer challenges and delivers measurable business value.
• Participate throughout the enterprise sales cycle, supporting strategic opportunities from initial discovery through contract signature.
• Scope and lead Proof of Concept (POC) engagements where required.
• Own or contribute to technical responses for Requests for Information (RFI), Requests for Proposal (RFP), and security questionnaires.
• Develop and maintain compelling demo environments, reusable demo scenarios, and industry-specific storytelling aligned to Tulip's latest capabilities.
• Stay current on Tulip product releases, competitive offerings, and retail technology trends, translating new functionality into customer value.
• Collaborate with Product, Engineering, Marketing, Retail Excellence, and Professional Services to ensure customer needs are accurately represented and successfully transitioned following sale.
• Represent Tulip at executive briefings, customer workshops, webinars, conferences, and industry events.
• Mentor teammates by sharing product knowledge, retail best practices, and effective demonstration techniques.
• Serve as a trusted advisor to prospects by simplifying complex technical concepts for both business and technical audiences.

Requirements

Required Qualifications

• 3+ years of experience in Solutions Consulting, Sales Engineering, Solution Architecture, or Technical Pre-Sales within enterprise SaaS.
• Demonstrated success leading executive-level software demonstrations throughout complex enterprise sales cycles.
• Strong consultative discovery skills with the ability to understand customer business objectives and translate them into compelling solution recommendations.
• Excellent presentation, communication, and storytelling skills, with the ability to engage both executive and technical stakeholders.
• Experience partnering closely with enterprise Account Executives on strategic opportunities.
• Ability to discuss integrations, APIs, data flows, enterprise architecture, and technical concepts at an appropriate level for customer audiences.
• Self-starter with excellent organizational skills and the ability to manage multiple opportunities simultaneously.
• Demonstrated ability to quickly learn new technologies and communicate their value effectively.
• Fluent English (additional languages are a plus).
• Willingness to travel internationally (primarily North America and Europe).

Preferred Qualifications

• Experience working with retail technology from either the retailer or technology vendor side.
• Experience with one or more of the following:
  • Clienteling
  • Point of Sale (POS)
  • Order Management Systems (OMS)
  • CRM
  • Commerce platforms
  • Customer engagement platforms
  • Store operations technology
  • Omnichannel retail solutions
• Experience selling into enterprise retail or luxury retail organizations.
• Familiarity with modern retail ecosystems, including integrations across commerce, CRM, POS, and customer data platforms.
• Experience supporting strategic enterprise accounts with customized demonstrations, workshops, or Proof of Concepts.