Presales Security Expert Public Sector Western CA

Fortinet; Edmonton; On-site; CAD 70,000 - 110,000; Full time

Job summary

An innovative firm is looking for a Presales Security Expert to support the sales team in technical aspects related to pre-sales and post-sales activities. This role involves collaborating closely with account managers, educating customers on networking solutions, and addressing technical issues post-sale. The ideal candidate will have a solid background in network security, routing, and switching, along with experience in technical support. If you are passionate about technology and enjoy working in a dynamic environment, this opportunity is perfect for you.

Qualifications

• 3-5 years experience in technical/pre-sales support as a sales or systems engineer.
• Strong understanding of networking applications and solutions.

Responsibilities

• Assist in qualifying sales leads from a technical perspective.
• Serve as the primary technical resource during sales calls.
• Act as the lead technical contact for designated accounts.

Skills

Technical Pre-sales Support

LAN/WAN/Internet Services Administration

Routing

Switching

VPN

Network Security

Intrusion Detection

Antivirus

Encryption Technologies

Authentication Technologies

Education

Bachelor's Degree

Graduate Degree

Job description

Position : Presales Security Expert Public Sector

Objective :

We are seeking a Presales Security Expert for the Public Sector to collaborate closely with a Regional Account Manager within a defined territory. The main mission of the Systems Engineer will be to support the sales team in all technical aspects related to pre-sales, sales calls, and post-sales activities.

Responsibilities :

1. Pre-sales: Assist in qualifying sales leads from a technical perspective.
2. Sales calls: Serve as the primary technical resource during sales calls, educating customers and partners on features, specifications, functionalities, and integrations.
3. Be knowledgeable about networking applications and solutions.
4. Post-sales: Act as the lead technical contact for designated accounts, working closely with the technical support and engineering teams to address, escalate, and resolve technical issues.
5. Provide post-sales training and support to selected customers.

Required Skills :

1. 3-5 years of experience in technical/pre-sales support as a sales or systems engineer.
2. 3-5 years of experience in LAN/WAN/Internet services administration.
3. Knowledge of technologies such as Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Antivirus.
4. Strong understanding of protocols and technologies including RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES.
5. Experience with encryption and authentication technologies is required.
6. The Presales Security Expert for the Public Sector should be willing to work outside the office regularly, including travel to meet sales objectives.

Education :

• Bachelor's Degree or equivalent experience; a graduate degree is a plus.