Presales Security Expert-Named Enterprise

Fortinet; Toronto; On-site; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a dynamic Presales Security Expert to join their innovative team. In this role, you will leverage your extensive experience in technical pre-sales support to assist customers in navigating complex cybersecurity solutions. You will be the key technical resource during sales calls, addressing customer inquiries and providing essential training. This position offers the opportunity to work closely with a diverse range of clients while contributing to the success of a rapidly growing business in the cybersecurity sector. If you are passionate about technology and eager to make a meaningful impact, this is the perfect opportunity for you.

Benefits

Competitive Total Rewards Package

Supportive Work Environment

Qualifications

• 3-8 years in technical/pre-sales support as a security expert.
• Strong understanding of networking and security technologies.

Responsibilities

• Assist in qualifying sales leads and provide technical support.
• Be the main technical resource on sales calls and customer meetings.
• Provide post-sales training and support to customers.

Skills

Technical Pre-sales Support

Network Security

Technical Troubleshooting

Presentation Skills

Communication Skills

Education

Bachelor’s Degree

Tools

Visio

WiFi Technologies

Cloud Technologies (AWS, Azure)

SIEM

Job description

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Presales Security Expert-Named Enterprise to be a part of enabling the success of our rapidly growing business.

As a Presales Security Expert-Named Enterprise, you will:

• Pre-sales - assist in qualifying sales leads from a technical standpoint.
• Sales calls - be the main technical resource on sales calls and answer/educate the customer on issues ranging from features, specifications, and functionality to integration.
• Be conversant with networking applications and solutions.
• Have experience with virtualization, NFV, and emerging SDN technologies.
• Post-sales - be the lead technical contact for identified accounts for technical issues and work closely with the technical support team and engineering to answer, elevate, and resolve customers' technical issues.
• Provide assistance to identified customers with post-sales training.
• Regularly interface, provide presales support, and assist in training Fortinet Channel partners in your region.
• Present at events, seminars, customer, and partner meetings.
• Be flexible to travel. Travel will primarily be within the SEs designated region, but may also include occasional travel to other regions.

We Are Looking For:

• 3 – 8 years of experience in technical/pre-sales support as a pre-sales or security expert.
• 5 - 7 years of experience in LAN/WAN/Internet services administration.
• Ability to design network and security solutions, effectively utilize Visio, and create BOMs (Bill of Materials).
• Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Stateful Firewalling, NGFW, Firewall policies, Identity-based policies, NAT, IPS, AntiMalware, Botnet, Application Control, DDoS, Web Filtering, SDN.
• Strong understanding of the following technologies and protocols: TCP/IP, IPv4, IPv6, supernetting and subnetting, DNS, HTTP, SMTP, RADIUS, LDAP, Active Directory, PKI, IKE, Certificates, L2TP, SSL Decryption, SSL VPN, IPSEC, 802.1Q, VLANs, LACP, MD5, SSH, SSL, SHA1, SHA512, 3DES, AES.
• Experience with encryption and authentication technologies required.
• Strong technical troubleshooting skills desired.
• Strong presentation skills.
• Strong communication and writing skills. Previous experience in responding to RFPs is beneficial.
• Whiteboard skills are beneficial.
• Technical knowledge in Wifi, Load Balancing and Application Delivery, Ethernet Switching, ACI, API, Two-Factor Auth, Malware Sandboxes, Mail Gateways, Web Application Firewalling, Cloud (AWS, Azure, etc.), SDN, NFV, Virtualization, Centralized Management, SIEM, and Data Center redundancy are considered assets.
• Previous Vendor or Reseller experience is an asset.

Education:

• Bachelor’s Degree or equivalent experience.

Why Join Us:

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.

Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.