Préposé(e) aux Ventes/Sales Associate

Roots; Quebec, Brossard; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a passionate Sales Associate to join their team. In this dynamic role, you will be at the forefront of customer engagement, ensuring that every visitor receives exceptional service. Your main goal will be to foster lasting relationships with customers, contributing to a loyal clientele. You will perform essential retail tasks, from processing transactions to maintaining a visually appealing store environment. If you thrive in a fast-paced retail setting and are eager to make a difference in customer experiences, this opportunity is perfect for you.

Qualifications

• Retail experience preferably in apparel is required.
• Ability to build relationships with customers is essential.

Responsibilities

• Provide exceptional customer service and build long-term relationships.
• Perform POS transactions and maintain store standards.

Skills

Customer Service

Interpersonal Skills

Retail Operations

Problem Solving

Tools

POS Systems

Job description

Brossard - Store 172, 9160, Boulevard Leduc, Suite 150, Brossard, Quebec, Canada Req #305

Thursday, December 12, 2024

Nature & Scope:

Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and build relationships with them. The goal is to develop customers for life.

Key accountabilities and responsibilities include the following:

• Display a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained.
• Resolving customer issues effectively at store level in a timely and positive manner.
• Be a team player and contribute to the store’s success.
• Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
• Keep current on our product and service updates.
• Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance, and visual displays.
• Adhere to all Loss Prevention policies as per guidelines and policies.

Demonstrated Interpersonal Skills:

• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate, and friendly.
• Ability to understand the needs of the customer.
• Ability to build buy-in to an idea, a decision, an action, a product, or a service.

Qualifications and Experience Required:

• Retail experience preferably in apparel.
• Demonstrated ability to develop relationships with customers.
• Experience with understanding retail operation concepts such as maintaining store standards, cash handling, and merchandise presentation.
• Self-starter and uses good judgment in all situations.