Preadmission Screening Specialist Tier 1

Minnesota River Area Agency on Aging Inc; Regina; Remote; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is looking for a Senior LinkAge Line preadmission screening specialist to join their dedicated team. This role involves answering calls and chats, documenting interactions, and ensuring compliance with federal and state laws. The ideal candidate will have a strong background in human services and a passion for helping older adults navigate their care options. If you are detail-oriented and possess excellent communication skills, this is a fantastic opportunity to make a difference in the lives of many. Join a supportive environment that values professionalism and dedication.

Benefits

Comprehensive health insurance

Dental insurance

Life insurance

401(k) plan with company match

Paid vacation

Sick leave

Paid holidays

Qualifications

• Bachelor's degree in social work, nursing, or related field required.
• Two-year certificate or three years of experience in human services preferred.

Responsibilities

• Answer inbound calls and chats about preadmission screening.
• Document interactions accurately and timely.

Skills

Detail-oriented

Communication Skills

Problem-Solving

Organizational Skills

Time Management

Education

Bachelor's degree in human services

Two-year certificate in human services

Five years of relevant professional experience

Job description

About Us: The Minnesota River Area Agency on Aging (MNRAAA) provides advocacy, information, resources and assistance so that older adults can maintain the lifestyle of their choice. The Senior LinkAge Line is a free statewide service of the Minnesota Board on Aging, in partnership with Minnesota's Area Agencies on Aging. Senior LinkAge Line helps older Minnesotans and their families by connecting to local services, finding answers, and getting the help they need.

Job Summary: MNRAAA is seeking a Senior LinkAge Line preadmission screening specialist. Federal and state laws require preadmission screening for all people prior to entering a Medical Assistance-certified nursing facility, certified boarding care facility or hospital swing bed. The Senior LinkAge Line receives all preadmission screenings and is responsible for processing or triaging it. Job responsibilities include answering preadmission screening phone calls and chats, providing virtual outreach to providers and lead agencies, documenting, and faxing or emailing paperwork.

Location: Must live within MNRAAA's SW MN (27-county service area)

Position Type: Remote: Full-Time (40hrs)/Non-exempt

Salary and Benefits:

• Salary range: $21.28-$25.29 per hour depending on years of relevant experience.
• Comprehensive health, dental, life insurance, Accidental Death & Disability, and short-term disability insurance (subject to different benefit plans).
• 401(k) plan with up to 5% company match.
• Paid vacation, sickness, and holiday time.

Key Responsibilities:

• Answer inbound phone calls and chats from providers or lead agencies with questions or updates about preadmission screening.
• Document phone calls or chats accurately, concisely, and timely after each interaction.
• Review the state's MMIS and MAXIS systems and either process or triage preadmission screening or level of care redetermination to the appropriate lead agency.

Qualifications:

• Requires a bachelor's degree from an accredited college or university in a human services-related field, such as social work, nursing, public administration, or gerontology and one year of professional or internship experience working with older adults
• OR Two-year certificate or degree in a human services-related field or a community health certificate with three years of professional experience working with older adults
• OR Five years of relevant professional experience in care coordination and case management at a nursing facility, assisted living, hospital, home care or lead agency.

Desired Qualities:

• Detail-oriented: Ensure accuracy and thoroughness in all tasks.
• Communication Skills: Strong ability to convey information clearly and effectively to providers, and team members.
• Problem-Solving: Aptitude for identifying issues and implementing effective solutions.
• Professionalism: Maintaining a high standard of conduct and integrity in all interactions.
• Organizational Skills: Ability to manage multiple tasks and prioritize effectively.
• Time Management: Ability to effectively plan, prioritize, and execute tasks within set deadlines to maximize productivity and efficiency.

How to Apply: If you meet these qualifications, please read the job description and apply by visiting www.mnraaa.org. Applications will be accepted until the position is filled. Resumés will not be accepted without a cover letter and completed application.

Compliance and Equal Opportunity: MNRAAA complies with all applicable federal, state, and local laws regarding equal employment opportunities. We are committed to providing a workplace free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

In accordance with Minnesota state law, MNRAAA discloses the starting salary range and a general description of all benefits and other compensation offered for this position. We are committed to transparency and fairness in our hiring process.

Remote Work Compliance: This position allows for remote work within the state of Minnesota. Remote work arrangements must comply with all applicable state and federal employment laws, including the Fair Labor Standards Act (FLSA). Employees working remotely are expected to adhere to the same standards of performance and conduct as those working on-site. MNRAAA will provide necessary equipment and support to ensure a productive remote work environment. Regular communication and attendance at virtual meetings are required.

Equal Opportunity Employer: MNRAAA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.