Pre-Owned Sales Manager Dilawri Group of Companies - BC Region Vancouver, BC

Dilawri Group of Companies; Ontario; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Pre-Owned Sales Manager to join their team. This role involves leading a team to achieve sales targets, ensuring customer satisfaction, and maintaining a high standard of vehicle presentation. The ideal candidate will have extensive experience in automotive sales and management, with a passion for exceeding customer expectations. You will thrive in a supportive family culture, with opportunities for mentorship from industry leaders. Join a company that values excellence and community involvement, and make a significant impact in the automotive sector.

Benefits

Employee discounts on vehicle purchases

Employee discounts on service and parts

Competitive compensation

First hand mentoring from auto industry leaders

Exclusive Dilawri offers

Family culture

Qualifications

• 5+ years in automotive sales and 3+ years in management required.
• Proven leadership and customer service skills are essential.

Responsibilities

• Lead sales meetings and ensure customer satisfaction through relationships.
• Oversee inventory coordination and appraise vehicles for retail potential.

Skills

Automotive Sales Experience

Management Experience

Leadership Skills

Customer Service

Problem-Solving Skills

Interpersonal Skills

Communication Skills

Vehicle Appraisal Knowledge

Education

Valid VSA License

Job description

Looking for a great opportunity to work in Canada’s largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you!

Dilawri Group of Companies is currently looking to fill a position of an Pre-Owned Sales Manager.

Responsibilities:

• Assist with creating and maintaining a team environment throughout the dealership, promoting a culture of cooperation and collaboration with responsibility to achieve common goals and objectives for the dealership.
• Lead daily and monthly sales meetings as required.
• Ensure that customers are provided with an unmatched ownership experience. Maintain active involvement in all sales inquiries and the execution of effective sales practices including personal interaction with each and every guest. Meet guests early in the sales process; communicate direction and instruction to sales consultants throughout the sales process.
• Ensure customer satisfaction by building ongoing relationships with the customer base and resolving customer issues related to the dealership, personnel and/or product. Make management customer call backs to ensure the highest possible closing ratio for the store.
• Assist with overseeing coordination of inventory available for sale, display of vehicles on the lot and showroom, and cleanliness of vehicles on display with pricing, etc.
• Responsible for appraising and evaluating the retail potential of vehicles, which requires being attuned to the resale market both in the area and nationally.
• Assist with maintaining updates of pre-owned inventory in all public listings including AutoTrader, Motor Trader, etc.
• Recruit, train, coach, develop and motivate team with an eye to setting individual goals and achieving departmental targets.
• Other duties as required by your local manager.

Minimum Requirements:

• Minimum of 5 years of experience in an automotive sales role.
• Minimum of 3 years of experience in a management role.
• Proven leadership skills with the ability to motivate a team and drive results.
• Desire to exceed customer expectations.
• Excellent judgment and problem-solving skills.
• Excellent interpersonal, presentation and relationship-building skills.
• Excellent written and oral communication skills.
• Ability to effectively respond to and meet the needs of a diverse client base.
• Broad product knowledge base and trained in appraising vehicles of all makes.
• Valid VSA license.

Advantages of the Dilawri Lifestyle:

• First hand mentoring from auto industry leaders
• Employee discounts on vehicle purchases and leases
• Employee discounts on service and parts
• Competitive compensation
• Exclusive Dilawri offers
• A true Family culture

Dilawri Group of Companies is Canada’s largest automotive group with 75+ franchised dealerships representing 35+ automotive brands throughout Quebec, Ontario, Saskatchewan, Alberta, British Columbia, and Washington DC. Privately owned and operated by the Dilawri family since 1985, the company continues to expand its footprint in Canada, building on its history of excellence in the automotive industry. With more than 4,000 employees, Dilawri Group of Companies is proud to offer exceptional products and customer service in every dealership.

Dilawri Group of Companies is not only a leader in the automotive industry, it is also a leader in the communities it serves, having established The Dilawri Foundation in 2002. The Dilawri Foundation has contributed tens of millions of dollars throughout Canada supporting a variety of charitable causes.

Go to our website to see more about our company and the many reasons why you will want to work for us!

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest.