Pre-Board Screening Officer

Paladin Airport Security Services; Whitehorse; On-site; Full time

Job summary

A leading security company seeks skilled individuals for the role of Pre-Board Screening Officer at Erik Nielsen Whitehorse International Airport. Candidates will ensure passenger safety and uphold security regulations while providing excellent customer service. Training will be provided, with competitive pay and comprehensive benefits.

Benefits

Paid training

Comprehensive benefits

Uniform provided

Qualifications

• Minimum 1 year of customer service in a high-volume environment.
• Strong English communication skills; French fluency is an asset.
• Open availability for various shifts including weekends and holidays.

Responsibilities

• Screen passengers and baggage at security checkpoints.
• Provide information professionally and with integrity.
• Uphold safety regulations vigilantly.

Skills

Customer Service

Conflict Management

Communication

Education

High school diploma or equivalent (GED)

Job description

What do Pre-Board Screening Officers do?

You will be using your exceptional customer service skills to uphold the safety of passengers and create a positive travel experience by :

• Efficiently screening passengers and baggage through airport security checkpoints
• Scanning and testing baggage for prohibited items using X-ray machines, metal detectors and other technology, along with physical search techniques
• Providing information professionally and with integrity
• Protecting restricted areas
• Managing conflict
• Communicating clearly and effectively
• Upholding all regulations with vigilance

You will receive paid training ($28.68 / hour) , increasing to $31.01 / hour after completing the training program and full certification. You’ll also receive comprehensive benefits and a great uniform!

What You Bring :

• Excellent customer service skills, preferably in a high-volume environment for a minimum of one (1) year
• Open availability to work any shift as required by the airport operations, including early mornings, late evenings, weekends, and statutory holidays
• Strong English communication skills, both written and verbal; fluency in French is an asset
• Ability to comply with the CATSA medical requirements
• High school diploma or equivalent (GED)

This position is fully based at the Erik Nielsen Whitehorse International Airport (YXY).

If you are successful in the application process, you will be required to apply for a Transport Security Clearance (TSC), which requires an extensive background check. Once obtained, you will be eligible to begin the Screening Officer Foundations (SOF) course, which much be successfully passed prior to beginning work as a Pre-Board Screening Officer.