Practice Manager - Mount Joy Animal Clinic

VetCare Canada; Markham; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player in veterinary care is seeking a passionate Practice Manager to lead their dynamic team. This role offers the opportunity to create a collaborative environment that fosters growth and engagement, ensuring exceptional client experiences. You'll manage operations, oversee budgets, and enhance team performance while promoting a culture of empathy and excellence. With a focus on innovation and community, this role allows you to make a significant impact in the veterinary field. If you are a natural leader with a love for animals, this is the perfect opportunity to thrive in a supportive and rewarding environment.

Benefits

Competitive Salary

Comprehensive Benefits Package

Employee Assistance Program

Pet Discount Program

Annual Practice Management Retreat

Career Development Opportunities

Access to Modern Technology and Experts

Qualifications

• 2-3 years of team management experience is essential for this role.
• Strong communication skills are key to inspire and lead the team.

Responsibilities

• Lead a vibrant veterinary team and ensure operational excellence.
• Manage team schedules and support talent acquisition efforts.

Skills

Veterinary Industry Knowledge

Project Management Experience

Team Management/Supervisory Experience

HR Management Experience

Veterinary Software Systems Knowledge

Financial/Budget Management Experience

Strong Business Acumen

Communication Excellence

Change Management Experience

Conflict Resolution Skills

Job description

6 days ago Be among the first 25 applicants

Mount Joy Animal Clinic, located in a sought out neighbourhood in Markham, ON, where the clinic is known for its outstanding team, doctors and patient care. The large clinic has a family-like atmosphere, positive vibes, flexible schedules and encourages work-life balance. Our compassionate team is friendly, welcoming, making their patients their top priority! Come join our team!

About The Role:

Are you a natural leader with a passion for animals and a knack for inspiring teams? As a Practice Manager in the VetCare Community, you'll be the driving force behind a vibrant veterinary team, embodying our core values:

• Come Together as One
• Always Focus on the Patient
• Raise the Bar
• Engage with Empathy

In this role, you will create and lead a collaborative team environment that fosters growth, engagement, and exceptional client experiences. You'll use your empathy and problem-solving skills to swiftly resolve any issues, ensuring smooth operations and happy clients. Your day-to-day will involve striving for operational excellence, managing team schedules, and supporting talent acquisition efforts by sourcing Locum DVMs and RVTs as needed. You'll provide onboarding and coaching to new team members, conduct annual reviews, and offer feedback and support to help your team grow.

You'll also manage inventory, budgets, and all financial aspects of the practice. You'll also make a splash on social media, shouting about all the great things your team is inspiring and doing. If you're looking for a role where you can make a real impact and lead with passion and purpose, this is the perfect opportunity for you!

What We Offer:

At VetCare, we believe in rewarding our team with more than just a pay cheque. Here’s what you can look forward to:

• Competitive Salary: We ensure your skills and hard work are well-compensated
• Comprehensive Benefits Package: Including medical, dental, and life insurance, along with continuing education funds to keep you at the top of your game
• Employee Assistance Program (EAP): We care about your well-being, offering support when needed
• Pet Discount Program: Because we know your pets are family too, including a paid pet bereavement day
• Annual Practice Management Retreat: Network and collaborate with peers in a fun and engaging setting
• Career Development Opportunities: Grow with us through various professional development programs
• Access to Modern Technology and Experts: Stay ahead with the latest tools and insights from our community of experts

Qualifications:

Are you ready to lead with passion and expertise? Here's what you'll need to join our dynamic team:

• Veterinary Industry Knowledge and/or Project Management Experience: Recommended to keep us running smoothly
• Clinical Experience: A bonus that will set you apart
• Team Management/Supervisory Experience (2-3 years): Show us your leadership chops!
• HR Management Experience: Essential for fostering a thriving and engaged team environment
• Veterinary Software Systems Knowledge: An asset that helps streamline our processes
• Financial/Budget Management Experience: Keep our practice financially healthy
• Strong Business Acumen: Think strategically and drive our success
• Communication Excellence: Clear, concise, and inspiring communication is key
• Change Management Experience: Guide us through growth and transformation
• Flexibility: Willingness to work varied hours to meet team needs
• Feedback Skills: Comfortable providing feedback and support to all team members
• Conflict Resolution Skills: Navigate challenges with ease and professionalism

Join us and be part of our pack/team that thrives on excellence, growth, and a love for animals!

Meet VetCare:

VetCare (vet-care.ca) is a proudly Canadian-owned acquirer and operator of veterinary practices, based in Vancouver, and with passionate team members across Canada. Our commitment to care is at the heart of what we do, from guiding our talented medical and operations teams, supporting practice owners through seamless transitions, and providing the highest quality of care to patients through our community-focused practices.