Practice Manager

Olathe Health; Pavilion; On-site; CAD 75,000 - 105,000; Full time

Job summary

Olathe Health is seeking a Practice Manager to supervise day-to-day clinic operations at the Pavilion facility. The role emphasizes efficiency, staff coordination, and high-quality patient care.

You will oversee payroll and clerical functions, improve workflows, and maintain strong communication with clinical and non-clinical staff to promote patient satisfaction and operational excellence.

Qualifications

• High School Diploma or equivalent is required.
• Associates degree or higher in business-related field preferred.
• Experience in clinic operations preferred.

Responsibilities

• Directs, supervises, and coordinates day-to-day clinic operations for efficiency and patient satisfaction.
• Manages payroll, personnel, records, and supplies in a clinical setting.
• Supports staff with workflow optimization and quality improvement initiatives.
• Communicates changes and updates to staff to ensure consistent operations.
• Assists front and back office to ensure seamless patient care.

Skills

People management

Healthcare administration

Communication

Education

High School Graduate

Associates Degree or Higher in Business

Tools

Payroll software

Job description

Position Summary / Career Interest

The Practice Manager supervises and coordinates the day-to-day office or clinic operations.

Position Title

Practice Manager

Location

Olathe Medical Pavilion A

Responsibilities and Essential Job Functions

• Directs, supervises, and coordinates the day-to-day clinic operations to maintain maximum efficiency, productivity and quality patient care and satisfaction.
• Performs clinic operations including: bookkeeping, preparation of payroll, personnel management, information management, maintaining filing systems, requisition of supplies and other clerical services.
• Maximizes office productivity through proficient use of computer software applications, creates and maintains timely and efficient work flow and coordinates job duties of clinical staff.
• Develops a structured communication process for ensuring information is shared with staff.
• Updates clinical and non-clinical staff on quality outcomes and patient experience. Meets with all staff to identify and plan process improvement activities to promote continuous quality improvement based on performance measurement and patient satisfaction results.
• Reviews medical recall list, coordinates with clinicians to develop action plan, and assigns staff to contact patients with provided instruction.
• Assists the front and back office as needed to assure smooth operations and quality patient care and satisfaction.
• Monitors clinic patient population and provides staff with additional educational materials about specific cultures and communication techniques best suited for the population.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education And Experience

• High School Graduate

Preferred Education And Experience

• Associates Degree or Higher in Business related field

Time Type

Full time

Job Requisition ID

R-56692

Important Information For You To Know As You Apply

• The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.
• The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link [e-mail].
• Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.