Practice Manager

Fitzii; Oakville; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a legacy of excellence at a well-respected orthodontic practice, where you will lead a dedicated team and elevate patient experiences. As the Practice Manager, you will oversee daily operations, inspire your team, and drive business success through innovative practices. This role offers the opportunity to make a significant impact in the lives of patients while fostering a culture of collaboration and care. If you have a passion for leadership and a commitment to exceptional service, this is your chance to shine in a rewarding environment that values community and personal growth.

Qualifications

• 3+ years of leadership experience in customer-facing industries.
• Strong organizational and decision-making skills.

Responsibilities

• Manage daily operations to ensure clinic thrives.
• Drive patient satisfaction through exceptional service.
• Optimize schedules and enhance clinic revenue.

Skills

Leadership

Customer Service

Sales

Operations Management

Problem Solving

Education

Bachelor’s degree in Business Administration

Job description

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Practice Manager

Company: Davis Orthodontics

Type: Full-time

Description:

Join the Legacy of Davis Orthodontics: Over 50 Years of Creating Smiles and Changing Lives

For over half a century, Davis Orthodontics has been transforming smiles and building lasting relationships in the Greater Toronto Area. Founded with a passion for patient care and a commitment to excellence, we’ve grown into one of the most trusted orthodontic practices in the region. Our evolution over the past 50 years reflects our dedication to staying at the forefront of innovation while never losing sight of our core belief: every patient deserves personalized, compassionate care.

At Davis Orthodontics, we create more than just beautiful smiles—we deliver exceptional experiences that build confidence and inspire trust. From the moment a patient walks through our doors to the day they leave with a radiant new smile, our team works together to ensure that every interaction is seamless, supportive, and memorable.

Why Join Davis Orthodontics?

Here, you’ll be part of a team that values collaboration, innovation, and heart. We are a family-first practice that treats our patients and team members with the same level of care, respect, and integrity we’d offer our own loved ones. When you join us, you’re not just taking on a job—you’re becoming part of a legacy of excellence and community impact that has been 50 years in the making.

Your Role as a Practice Manager: Leadership in Action

As Practice Manager, you’ll take the reins of daily operations, ensuring the clinic thrives as a hub of positivity, precision, and progress. This is a role for someone who excels at building high-performing teams, driving operational success, and delivering unparalleled patient experiences.

Inspire and Lead Your Team

1. Champion team development by mentoring, coaching, and supporting every team member to achieve their personal best.
2. Foster a culture of collaboration, inclusivity, and accountability, where excellence and engagement go hand in hand.
3. Be a hands-on leader who leads by example and inspires trust and commitment.

Elevate the Patient Experience

1. Manage every step of the patient journey, ensuring exceptional service and care from the first consultation to the final smile reveal.
2. Create a welcoming, patient-centered environment that reflects our commitment to quality and hospitality.
3. Drive patient satisfaction through increased referrals, positive reviews, and loyalty.

Drive Business Success

1. Use your business acumen to optimize schedules, enhance efficiency, and maximize clinic revenue.
2. Monitor and manage budgets, payroll, and clinic expenses with a keen eye for detail and strategy.
3. Oversee patient accounts and reduce delinquencies while creating future revenue opportunities.

Be a Brand Ambassador

1. Build relationships with referring dentists, community partners, and professional networks to grow our practice.
2. Promote Davis Orthodontics through creative marketing initiatives that elevate our brand and reputation.
3. Represent our practice with pride, professionalism, and passion.

What Makes You a Great Fit?

1. Leadership Excellence: 3+ years of proven leadership experience in customer-facing industries like retail, healthcare, or hospitality.
2. Entrepreneurial Spirit: A results-driven mindset with a track record of success in sales or operations.
3. Problem-Solving Prowess: Strong organizational and decision-making skills to thrive in dynamic environments.
4. People-First Mentality: A passion for mentoring, empowering, and inspiring teams.
5. Educational Foundation: Bachelor’s degree in business administration or a related field is an asset.

Are You Ready to Be Part of Our Legacy?

If you’re excited to lead, innovate, and make a difference, we want to hear from you. Apply now to join the Davis Orthodontics family and help us continue our tradition of creating smiles and changing lives in the GTA!

Davis Orthodontics is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment where everyone can thrive.