Power Systems Rental Coordinator

Main Duties & Responsibilities

Primary Job Role

Communicates with client to determine if an account has been established and if a certificate of insurance is on file.

Notes cost of rental, based on type of equipment, daily rates, insurance coverage’s, and amount of deposit required.

Completes rental contract, explains rental policies and procedure, verifies credit, and obtains customer signature and deposit.

Keeps track of costs for each PSD Rental job.

Ensures all necessary paperwork is turned in for appropriate billing.

Performs other duties as assigned.

Essential Job Competencies

Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.

Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace.

Fostering Teamwork: Listens and responds constructively to other team members' ideas. Offers support for others' ideas and proposals. Is open with other team members about his/her concerns. Works for solutions that all team members can support.

Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication.

Interpersonal Skill: Anticipates, notices, and understands concerns of others, involving them in a process or decision to ensure their support. Develops and maintains positive relationships. Considerate and discreet in handling challenging, awkward or tense interpersonal situations, focusing on issues and interests instead of people or positions.

Planning and Organizing: Creates realistic schedules and follows them. Evaluates progress against schedule and goal. Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps.

Customer Oriented: Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs.

Stress Management: Keeps functioning effectively when under pressure and maintains self-control in the face of hostility or provocation. Remains calm under stress.

Company Overview

In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida.

Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida. Ring Power also has eight facilities outside of Florida - The Carolinas, Georgia, Texas & Tennessee- to serve the needs of other specialized industries and customers.

Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service.

Qualifications

Education and Experience

Formal Education: High School diploma or GED

Experience: 1-2 years

Required / Credentials

Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.

The employee who holds this position will have the sole responsibility to respond and address after-hours, weekend, and holiday rental needs.

Computer skills required - Microsoft Office, Word & Excel.

Must be able to comprehend, speak, and write the English language.

Must possess good interpersonal and communication skills.

Updating of Knowledge

Job requirements change requiring re-training to stay current every 1-2 years.

Working Environment

Stress Load: Occasional exposure to these stresses (less than 20% of the time).

Work Schedule: Work is typically performed during regular business hours with occasional requirements to work nights, holidays and weekends.

Organizational Impact

A person's performance in this job has noticeable immediate impact on expense, efficiencies or achievement of overall department objectives.

Supervisory Responsibility

Job has no subordinates / no supervisory responsibility.

RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER