Postpartum Care Coordinator

Cencora | Pharma solutions; River of Ponds; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading healthcare organization is seeking a dedicated individual to provide doula support and care for post-partum women in a study aimed at improving healthcare quality. The ideal candidate will have experience in community health and a commitment to addressing health inequities, embodying the role of support, education, and coordination in a healthcare setting.

Qualifications

• Experience training as a doula or providing doula services (1-2 years).
• Bilingual in English and Spanish preferred.
• Commitment to addressing maternal and child health equity.

Responsibilities

• Provide post-partum support services to study participants.
• Coordinate and communicate between doulas, participants, and the clinical team.
• Assist with research data collection and analysis.

Skills

Support during pregnancy

Maternal-child health education

Teamwork

Communication skills

Education

Community health worker training

Tools

Word

PowerPoint

Excel

Job description

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community—eligible for opportunities through the New Haven Hiring Initiative—or a newcomer interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!

Hourly Range: 31.05

Overview

We are seeking an energetic individual to provide and coordinate doula support and care to post-partum women for a multi-year study carried out at Yale New Haven Health and community settings. The study aims to improve the quality of healthcare offered to women of color during the post-partum period to help prevent/manage hypertension and mental health outcomes following community-engaged approaches. The successful candidate must have training and hands-on experience in community-engaged programs and research projects, with a demonstrable commitment to addressing health inequities from a social determinants of health perspective. This individual will report to EMPOWER program leadership at the Yale School of Public Health.

Principal Responsibilities

1. Provide post-partum support services to study participants, including social and emotional support and maternal-child health and wellbeing education.
2. Maintain an active presence at Yale New Haven Hospital’s postpartum floor and assist with recruitment, referring eligible families to the study.
3. Participate in weekly calls with doulas to troubleshoot care issues.
4. Participate in weekly leadership team meetings, biweekly meetings with MIO leadership, and weekly meetings with the EMPOWER clinical team at Yale, including follow-up calls with participants.
5. Assist with the development, refinement, and pretesting of the doula’s curriculum.
6. Participate in study trainings.
7. Provide weekly organization, scheduling, and documentation in EPIC and REDCap of doula visits.
8. Coordinate and communicate between doulas, participants, and the clinical team.
9. Keep track of coverage, including participant assignments to doulas.
10. Help document doula visits and address challenges.

Required Skills and Abilities

1. Demonstrated ability to support individuals during pregnancy, childbirth, or postpartum period.
2. Interest in addressing maternal and child health inequity from a social determinants of health perspective.
3. Proficiency with Word, PowerPoint, and Excel.
4. Strong teamwork, written, and oral communication skills.

Preferred Education, Experience, and Skills

1. Bilingual (English and Spanish).
2. Training as a community health worker.
3. Experience addressing health inequities at a systems level.
4. 1-2 years of experience training as a doula and/or providing doula services.

Additional Research Responsibilities

• Research data collection through site or home visits, interviews, or other means.
• Analyze data using scientific or statistical techniques.
• Assist in research design and in preparing reports and publications.
• Schedule and coordinate research activities, recruit participants, and manage supplies.
• Assist in financial monitoring and other research-related functions.

Background Check & Health Requirements

All candidates will undergo pre-employment background screening, which may include motor vehicle, DOT certification, drug testing, and credit checks, contingent upon successful completion of the background check. Certain positions may require specific health-related tests or vaccinations as mandated by law or policy.

Posting Disclaimer & Equal Opportunity

The hiring rate is determined by the applicable collective bargaining agreement. Yale is committed to diversity and equal opportunity in employment and education, and does not discriminate based on sex, sexual orientation, gender identity, race, religion, or other protected characteristics. Inquiries regarding Yale’s policies can be directed to the Office of Institutional Equity and Accessibility.

Note: Yale University is a tobacco-free campus.