Postal Clerk - Retail Counter Clerk

Canada Post; Kelowna; On-site; CAD 52,000 - 56,000; Part time

Job summary

Canada Post in Kelowna is seeking a Retail Counter Clerk to deliver excellent service in a busy retail outlet. You will assist customers, process transactions, and maintain knowledge of postal products and services.

The role requires experience in retail customer service, the ability to handle cash and card payments, and the physical capability to lift mail items. This temporary position supports merchandising and inventory control in a fast-paced environment.

Qualifications

• Experience in customer service in a retail environment.
• Sales experience is an asset.

Responsibilities

• Perform a variety of sales/customer service activities to ensure complete customer satisfaction.
• Operate a computerized point of sale system.
• Maintain a high level of postal products, services and delivery knowledge.
• Process financial transactions (cash, cheques, debit & credit card payments).
• Receive, sort and sequence mail items.
• Be able to exercise physical effort in the handling of mail items weighing up to 22.7 kilograms (50 pounds).
• Conduct Merchandizing and Inventory Control.

Skills

Customer service

Sales experience

Tools

POS system

Job description

Location: Kelowna, BC, CA

Business Function: Retail

Primary City: Kelowna

Province: British Columbia

Employment Type: Temporary - New

Employment Status: Temporary

Language Requirement: English Essential

Number of Vacancies: 1

Salary: $25.37 per hour
Job Closing Date (YYYY-MM-DD): 2026-10-02

Job Description

We are currently seeking an enthusiastic Retail Counter Clerk who will work in a retail outlet and provide excellent service to all our customers.

Job Responsibilities

• Perform a variety of sales/customer service activities to ensure complete customer satisfaction
• Operate a computerized point of sale system
• Maintain a high level of postal products, services and delivery knowledge
• Process financial transactions (cash, cheques, debit & credit card payments)

Job Responsibilities (continued)

• Receive, sort and sequence mail items
• Be able to exercise physical effort in the handling of mail items weighing up to 22.7 kilograms (50 pounds)
• Conduct Merchandizing and Inventory Control

Qualifications

• Experience in customer service in a retail environment
• Sales experience is an asset

Other Information

Canada Post's values and behaviours

Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country.

Our behaviours - Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.

We're committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.

All qualified candidates will be considered however preference will be given to Indigenous People (First Nations, Metis or Inuit) or Persons with disabilities. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.

Accessibility

Canada Post is committed to fostering an equitable, respectful, and caring workplace where everyone is welcome and has equal opportunity, where diversity is valued and celebrated and where we work together to remove barriers and promote accessibility. If you are contacted regarding a job opportunity, please advise if you require an accommodation. All information received in relation to accommodation will be kept confidential.

Employment Equity

Canada Post is committed to creating a safe workplace that embraces and celebrates everyone. We are committed to employment equity and encourage applications from Indigenous Peoples, Persons with disabilities, Members of visible minorities, and Women.
Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.

Information on our Equity, diversity & inclusion national strategy and our Indigenous reconciliation strategy can be found at the following links:

A conflict of interest is when an employee’s interests (personal, financial or business) or relationships (family or close personal relationships) interfere, or appear to interfere, with the interests of Canada Post. To know if a conflict exists, please refer to the Canada Post's code of conduct.