Post Trade Support (Fixed Income) - Experienced

FDM Group Ltd.; Montreal; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

An innovative consultancy is looking for a Post Trade Support Analyst to join their Montreal team. This role involves providing essential support for financial systems, managing static data, and ensuring smooth operations within the financial services sector. You will be at the forefront of incident management, liaising with both internal and external users, and developing strong relationships across various teams. This opportunity offers a hybrid work environment, allowing you to balance office presence and remote work. If you have a passion for finance and technology, this role is perfect for you to make a significant impact in a dynamic industry.

Qualifications

• 5 years of experience in L1/L2 support roles within a bank.
• Strong knowledge of Front Office, Bonds, and Rates.

Responsibilities

• Provide functional and technical support for users worldwide.
• Manage customer relations and assist with project delivery.

Skills

Front Office Support

Incident Management

Customer Relations Management

Static Data Management

Project Management

Education

Bachelor's Degree in Finance or related field

Tools

Unix/Linux

SQL

Windows

Job description

About The Role

FDM is a global business and technology consultancy delivering client and industry driven solutions through our 5 core specialist Practices; Software Engineering, Data & Analytics, IT Operations, Change & Transformation, and Risk, Regulation & Compliance.

FDM is seeking Post Trade Support (Fixed Income) in Montreal to work for our client within the financial services sector. This role is initially for 12 months and will be hybrid with requirements to be in the Montreal office 4 days per week.

Key Responsibilities:

• Providing functional and technical support around the relevant systems to users worldwide.
• Static data management (Counterparties, Currencies, etc.)
• Ensure platforms admin in relation with system providers, both internal and external.
• Dealing with STP (straight thru processing) issues.
• Incident Management.
• Manage customer relations when dealing directly with both internal and external users of the systems.
• Develop good relations with the business (FO, MO/Risk, BO), follow relationship with third parties, manage/assist members of team (business or technical analysts).
• Liaise with users and developers.
• Capable of handling releases autonomously.
• Working both within the team responsible, or alone when requested, to act as, or in conjunction with a specific project manager.
• Building of project plans.
• Assisting in the completion and timely delivery of projects.
• Testing, including writing test scripts, for new releases.

About You

• Front Office, Bonds and Rates experience.
• 5 years of experience required as L1/L2 support in a bank, any prod support, front office support roles.
• Production Support Analyst experience.
• Front Office support experience.
• Experienced Across L2 Application Support.
• Unix/Linux knowledge.
• SQL knowledge.
• Windows knowledge.