Post Office Clerk

Shoppers Drug Mart; Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a locally owned Shoppers Drug Mart store to provide superior customer service at the retail postal outlet. Engage with customers, maintain a neat checkout area, and ensure loss prevention standards. Enjoy competitive pay and flexible schedules.

Benefits

Purchase discount program

Flexible schedules

Competitive pay

Online learning through Academy

Qualifications

• Ability to balance teamwork and efficiency in processing customer orders.
• Strong organizational skills and neatness.

Responsibilities

• Provides excellent customer service and engages positively with customers.
• Maintains a neat and organized checkout area.
• Ensures loss prevention standards are followed.

Skills

Planning

Judgment

Decision-making

Organizational skills

Attention to detail

Tools

Computer skills

Register skills

Job description

time left to apply End Date: June 15, 2025 (28 days left to apply)

job requisition id R2000565414

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

SUMMARY:

To provide prompt and superior customer service at the retail postal outlet.

Maintain excellent customer service and checkout area

DUTIES & RESPONSIBILITIES:

CUSTOMER SERVICE:

• Provides excellent customer service and positively engages with all customers
• Maintains a neat and organized checkout area
• Greets all customers and displays warm demeanor
• Accurately scans or enters product data
• Accurately accounts for cash, coupons, lottery, and PC Optimum
• Asks for customer’s PC Optimum Card during each transaction

MERCHANDISING:

• Ensures proper documentation is completed regarding customers' receipts and return of goods
• Merchandises and maintains designated areas (facing, signing, labeling, etc.)

LOSS PREVENTION:

• Ensures loss prevention standards are followed
• Controls cash, lottery, and stamp inventory

GENERAL:

• Presents proper image to the public according to Uniform Policy and Dress Code Guidelines
• Complies with all health and safety regulations
• Follows all store policies and procedures
• Maintains housekeeping and store image standards
• Performs other duties as required

QUALIFICATIONS:

• Planning, judgment, and decision-making skills
• Ability to balance teamwork and efficiency in processing customer orders
• Organizational skills and neatness
• Efficiency in processing customer transactions

EXPERIENCE:

• Strong computer and register skills
• Well organized with good record-keeping abilities
• Attention to detail

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Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible schedules, competitive pay, and online learning through Academy.

Take ownership of your work and find more ways to care for your patients, co-workers, customers, and community.

Our network reflects Canada’s diversity, striving to serve communities better through inclusive products, hiring practices, and store culture. Accommodation is available upon request for applicants and colleagues with disabilities.

Upholding laws and regulations is part of our commitment to doing the right thing, reinforced by our Code of Conduct.

Hiring Range / Échelle salariale à l’embauche : $17.45 per hour. Compensation may vary based on experience, knowledge, and location.