Post Office Assistant - Term

Canada Post; Centreville-Wareham-Trinity; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking an on-call Post Office Assistant to provide exceptional customer service in a dynamic retail environment. The ideal candidate will engage with the community, assist customers with postal products, and ensure efficient mail processing. This role offers a unique opportunity to work in a supportive and inclusive workplace that values diversity and promotes equity. If you have a passion for customer service and are looking for a rewarding position that allows flexibility, this is the perfect opportunity for you.

Qualifications

• High school diploma or equivalent required; experience in business administration preferred.
• Must be physically fit to handle mail and stand for long periods.

Responsibilities

• Sell postal products and services to customers.
• Sort and distribute mail accurately and efficiently.
• Address customer inquiries and resolve service issues.

Skills

Customer Service

Sales Transactions

Problem Solving

Physical Fitness

Education

High School Diploma or Equivalent

Experience in Business Administration

Job description

Location Centreville-Wareham-Trinity/Newfoundland And Labrador

Employment type Full-Time

Job Description

• Req#: 166144
• Job Requisition Id: 166144
• Business Function: Retail
• Primary City: Centreville-Wareham-Trinity
• Other Location(s):
• Province: Newfoundland and Labrador
• Employment Type: On Call
• Employment Status: Term
• Language Requirement: English Essential
• Employee Class and Level: RVSGD11 - Level 1
• Working Hours: On call
• Number of Vacancies: 2
• Salary: $18.44/hr
• Job Closing Date (MM/DD/YYYY): 02/27/2024

All qualified candidates will be considered; however, preference will be given to Indigenous people (First Nations, Metis or Inuit) or persons with a disability. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.

Job Description

If you have ambition, talent, and drive, consider a fast-moving career with Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to customers.

Note: The ideal candidate should reside in the community. Applicants outside the community in which the Post Office is located may be considered as needed.

Job Responsibilities

• Sell postal products and services to the business community and public
• Sort, distribute, and process mail into appropriate classifications
• Provide customers with information and forms
• Address delivery and service difficulties to resolve problems thoroughly and quickly

Qualifications

• High school or provincial equivalency and/or experience in business administration
• Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions
• Understanding of general or post office accounting systems
• Physically fit to lift mail containers of up to 50 lb, push or pull boxes, sort mail, and stand for extended periods of time
• Flexibility to be available for temporary, on-call work

Other Information

CANDIDATES WILL BE REQUIRED TO PROVIDE:

• A character reference letter

As part of the selection process, selected candidates will be required to complete a security screening process.

Safety Sensitive Positions
This position may be considered a Safety Sensitive position.

Employment Equity

Canada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous People, persons with disabilities, and visible minorities.

Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising, or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.

Accommodation
Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.

Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.

Leadership Behaviours

• Decision Making – A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities, and resource requirements in a timely, well thought-out manner, that aligns with the corporation's best interests.
• Accountability – An individual who strives for performance excellence and who holds themselves and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.
• Business Orientation – A proactive individual who understands the competitive nature of the business and is committed to sustaining the business through excellent customer service and new business opportunities.
• Execution – A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.
• Leading People – A compelling communicator and leader who engages, motivates, and inspires others to achieve results and who encourages personal growth and finding better ways of doing things.

Our Values

• Safety – We are committed to a safe and healthy environment for all our stakeholders.
• Customer – We serve Canadians with pride and passion.
• Respect – We treat each other with fairness and respect.
• Integrity – We act responsibly and with integrity.
• Transformation – We will innovate and transform to win in the marketplace.

About the company

Canada Post Corporation, trading as Canada Post, is a Crown corporation which functions as the primary postal operator in Canada.