Post Office Assistant

Canada Post; Ottawa; On-site; CAD 30,000 - 60,000; Part time

Job summary

A national postal service is seeking a part-time Post Office Assistant in Ottawa. This role involves selling postal products, sorting mail, and providing customer service. Ideal candidates will have experience in retail or business administration and be physically capable of handling mail containers. The position is community-focused, encouraging applicants to live locally. Competitive pay offered at $20.14 per hour.

Qualifications

• Experience in business administration or retail environment is preferred.
• Training in customer service and cash transactions needed.
• Physical ability to lift mail containers and stand for long periods.

Responsibilities

• Sell postal products and services to customers.
• Sort and process mail accurately.
• Provide customer information and forms.
• Address delivery issues to ensure customer satisfaction.

Skills

Customer service

Sales transactions

Problem resolution

Physical fitness

Education

High school or provincial equivalency

Job description

Overview

Job Requisition Id: 194504

Business Function: Retail

Primary City: Stittsville

Province: Ontario

Employment Type: Part-Time

Employment Status: Permanent

Language Requirement: Bilingual Imperative (--BB)

Employee Class and Level: RVSGD11 - Level 1

Working Hours: 12 (Monday: 06:00-10:00, Tuesday: 06:00-10:45, Saturday: 08:55-12:10)

Salary: $20.14

Job Closing Date (YYYY-MM-DD): 2025-10-03

Job Description

If you have ambition, talent and drive, consider a fast-moving career with Canada Post. We are currently seeking a part-time Post Office Assistant who will use a customer-focused approach when providing counter services to customers.

Note: The ideal candidate should reside in the community. Applicants outside the community in which the Post Office is located may be considered as needed.

Job Responsibilities

• Sell postal products and service to the business community and public
• Sort, distribute and process mail into appropriate classifications
• Provide customers with information and forms
• Address delivery and service difficulties to resolve problems thoroughly and quickly

Job Qualifications

• High school or provincial equivalency and/or experience in business administration
• Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions
• Understanding of general or post office accounting systems
• Physically fit to lift mail containers of up to 50 lb, push or pull boxes, sort mail and stand for extended periods of time

Other Information

Canada Post’s values and behaviours

Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country.

Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.

We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website