Post Hotel & Spa Lake Louise Food and Beverage Supervisor

The Fairmont Jasper Park Lodge; Lake Louise; On-site; CAD 80,000 - 100,000; Full time

Job summary

A luxury hotel in the Canadian Rockies is seeking a Food and Beverage Supervisor to oversee daily dining operations, lead the front-of-house staff, and ensure exceptional service. The role requires a minimum of 2 years of supervisory experience in a fine dining or luxury hotel environment. Benefits include paid time off, discounted food, and more.

Benefits

Paid time off

Store discount

Discounted or free food

Casual dress

Extended health care

On-site parking

Company events

Qualifications

• Minimum of 2 years of supervisory experience in a luxury hotel or fine dining establishment.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.

Responsibilities

• Supervise and guide the front-of-house staff for efficient operations.
• Train and motivate team members to deliver exceptional service.
• Monitor service standards, cleanliness, and presentation.

Skills

Leadership

Communication

Problem-solving

Knowledge of food and beverage standards

Education

Relevant certifications in hospitality or culinary arts

Job description

Post Hotel & Spa Lake Louise Food and Beverage Supervisor

(Relocate to Lake Louise, AB) Post Hotel & Spa, Alberta

From $21 an hour - Full-time

Job details

Pay From $21 an hour • Job type Full-time • Shift and schedule Weekends as needed • Holidays • Location Alberta

Benefits: Pulled from the full job description • Paid time off • Store discount • Discounted or free food • Casual dress • Extended health care • On-site parking

Company events •

Overview

The Post Hotel & Spa, nestled in the breathtaking Canadian Rockies at Lake Louise, is part of the Canadian Rocky Mountain Resorts family. Known for its luxurious accommodations and award-winning wine cellar, the hotel offers an exceptional experience for food and wine lovers, alongside a range of recreational activities.

Position Overview: As a Food and Beverage Supervisor at Post Hotel & Spa, you will play a vital role in overseeing the daily operations of our dining establishments. This position involves leading and mentoring the front-of-house team, ensuring exceptional service standards, and collaborating with various departments to create memorable guest experiences.

Responsibilities

• Supervise and guide the front-of-house staff, including servers and support roles, to ensure smooth and efficient operations.
• Train, mentor, and motivate team members to deliver exceptional service and create personalized guest experiences.
• Monitor and maintain the highest standards of service, cleanliness, and presentation in the dining areas.
• Assist in the development and implementation of service standards, protocols, and procedures to enhance operational efficiency and guest satisfaction.
• Collaborate with the culinary team to ensure seamless communication, timely delivery of orders, and proper food presentation.
• Engage with guests, gather feedback, and proactively address inquiries, concerns, and special requests to ensure outstanding dining experiences.
• Coordinate with other departments, including front desk, housekeeping, and events, to ensure seamless operations and exceptional guest experiences.
• Assist in the management of inventory, including tracking and maintaining adequate supplies.

Qualifications

• Minimum of 2 years of supervisory experience in a luxury hotel or fine dining establishment.
• Strong leadership and interpersonal skills, with the ability to motivate and guide a team.
• Excellent communication and problem-solving abilities.
• In-depth knowledge of food and beverage service standards and culinary trends.
• Familiarity with Relais & Chateaux standards is a plus.
• Flexibility to work any shift, weekends, and holidays in a fast-paced environment.
• Relevant certifications in hospitality or culinary arts are advantageous.

Job Details

• Job Type: Full-time
• Pay: From $21.00 per hour
• Location: In person, Lake Louise, AB (relocation required)

Benefits

• Casual dress
• Company events
• Discounted or free food
• Extended health care
• On-site parking
• Paid time off
• Store discount