Ports Service Project Manager

ABB Schweiz AG; Port Coquitlam; On-site; CAD 85,000 - 120,000; Full time

Job summary

ABB Schweiz AG is seeking a Ports Service Project Manager to oversee operational aspects in the Ports Service unit. The ideal candidate will manage service projects, enhance customer relations, and ensure profitability while collaborating with a dynamic team. The role emphasizes technical expertise in marine services with a focus on continuous development and customer satisfaction.

Benefits

Retirement plan

Healthcare plan

Accident insurance

Wellbeing program

Qualifications

• 8 years' industry experience required.
• High level of technical know-how in Ports Marine service industry.
• Knowledge of port operations and equipment preferred.

Responsibilities

• Lead execution of small to medium-size service projects.
• Build sustainable customer relationships for productivity.
• Support sales in business development and customer meetings.

Skills

Excellent communication skills

Customer Focused

Self-driven

Detail oriented

Ability to self-learn

Resourcefulness

Education

Bachelor's degree

Job description

Ports Service Project Manager

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB story.

This is a position with grade

12

This position reports to

Americas Service Sales Manager - Ports Service Manager, Canada

Your role and responsibilities

This position is ideally suited for a self-driven project manager with a strong technical focus. The successful candidate will take ownership of all operational aspects within the Ports Service unit. Reporting to the Ports Service Manager, Marine, you will be a critical pillar in our small and dynamic team.Reporting to the Service Manager, Marine, you will be a critical pillar in our small and dynamic team.• Lead the execution of small to medium-size service projects and ensure that all related activities are performed in accordance with ABB policy, contractual agreements, quality standards, health, safety & environment requirements, financial targets, as well as schedule commitments.• Monitors and controls project financials, overseeing project invoicing status. Identifies, and manages project risks, and ensures that all opportunities are identified and pursued.• Runs the day-to-day Service execution of sales orders to ensure profitable growth and improvement of Service productivity. Ensures consistency in quality and customer satisfaction.• Enforces a Service safety and integrity culture throughout the Service organization.• Builds sustainable customer relationships to ensure local client growth, satisfaction and retention together with Sales.• Supports Sales resources in business development phase, tender preparation and customer meetings. Drive Service growth.• Occasionally supports as FSE Field Service Engineering Representative executing maintenance activities, troubleshooting, and resolving the customers’ operational problems and optimizing the performance of their equipment.

Qualifications for the role

• Excellent oral and written communication skills in English.
• Available to travel >20% time.
• Bachelors' degree and 8 years' industry experience.
• High level of technical know-how in Ports Marine service industry, preferably marine drives and automation systems, AC and DC power systems.
• Knowledge of port operations and equipment preferred.
• Customer Focused.
• Ability to self-learn and operate autonomously.
• Manage ABB’s internal tools.
• Thrives in a small, fast-paced team with flat organizational structure.
• Self-driven and able to work independently with minimal oversight.
• Is resourceful and can pro-actively seek out information needed to complete tasks and activities.
• Committed to continuous learning / profession development and keen to undertake new and challenging projects.
• Is detail oriented in their work.
• Works in accordance with ABB procedures using applicable tools during the proposal process.

Benefits

• Retirement plan
• Healthcare plan
• Accident insurance
• Wellbeing program

More about us

****Referral bonus premium $1,500.00****We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.For the ninth consecutive year, ABB Canada has been recognized as one of Canada's Best Employers by Forbes magazine. Consistently ranked as one of Canada's Top 100 Employers, Montreal's Best Employers, Canada's Best Employers for Young People, Canada's Greenest Employers and a long-time recipient of the Women in Governance Parity Certification, ABB's culture and commitment is to provide a caring workplace where everyone collaborates, feels valued, respected, included and supported. Also committed to ensuring that all policies and practices respect the Employment Equity Program, we aim for our workforce to be truly representative of the four designated groups; women, aboriginal people, members of visible minorities, and/or persons with disabilities. ABB will provide reasonable accommodation to the applicant with disabilities and encourage applicants to self-identify in the application process.ABB's Military Reservist Policy offers Canada's Reserve Force members the flexibility to undergo military training and activities while maintaining job security, seniority, pay, benefits, and privileges as ABB employees, including up to 15 paid working days per year for training, as well as extended leave for operations both in Canada and abroad, ensuring seamless career integration with our nation's defense forces.