Portfolio Assistant

BMO; Toronto; On-site; CAD 41,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Retirement savings plans

Accident and life insurance

Job summary

The Portfolio Assistant role within BMO Private Investment Counsel (BPIC) supports Investment Counsellors by delivering a seamless client experience for affluent and high-net-worth clients. You will help manage client relationships, prepare investment and portfolio-related materials, and coordinate servicing activities.

This position emphasizes attention to detail, relationship management, and effective communication.

Qualifications

• 3+ years of experience in wealth management, financial services, banking, investments, or client-facing environment.
• Post-secondary education in Finance, Business, Economics, Commerce, or related field.
• Demonstrated interest in investments, financial markets, wealth management, or portfolio management.
• Strong organizational skills and ability to manage multiple priorities and deadlines.

Responsibilities

• Identifies gaps and issues by monitoring sales and service performance against plans.
• Builds and maintains client relationships through referrals and marketing initiatives.
• Expands growth potential through telemarketing and outbound calls.
• Coordinates marketing activities and sales materials for client conversations.
• Provides knowledge about products and services offered.
• Resolves client complaints independently in a timely manner; escalates as needed.
• Keeps current with investment services marketplace, products, and regulatory environment.

Skills

Client relationships

Attention to detail

Excel

PowerPoint

Organizational skills

Communication

Education

Finance/Business/Economics/Commerce degree

Tools

Excel

PowerPoint

Outlook

Job description

As a Portfolio Assistant supporting Investment Counsellors within BMO Private Investment Counsel (BPIC), you will play a key role in delivering an exceptional client experience for affluent and high-net-worth clients. Acting as a trusted partner to the Investment Counsellor team, you will help manage client relationships, prepare investment and portfolio-related materials, coordinate client servicing activities, and ensure the efficient administration of discretionary investment accounts. This is an excellent opportunity for a detail-oriented wealth management professional with a passion for investments, client service, and relationship management.

• Identifies gaps, issues and best practices through monitoring of sales and service performance targets against plans.
• Contribute to the team’s business objectives by building and maintaining client relationships through client acquisition both from internal referrals (within existing book of business) and external sources (through marketing initiatives).
• Expands the business growth potential of the team through telemarketing and outbound calls.
• Coordinates marketing activities and sales material to support client / prospect conversations.
• Provides knowledge detailed information about products and services offered.
• Determines appropriate communication/service regarding all aspects of investing.
• Independently resolves client complaints in a timely and effective manner; escalates as required.
• Keeps current with investment services marketplace, products, and service offerings and the legal and regulatory environment for the industry.
• Coordinates and executes specific activities for the implementation of strategic initiatives; includes tracking metrics and milestones.
• Analyzes data and information to provide insights and recommendations.
• Gathers and formats data into regular and ad-hoc reports, and dashboards.
• Provides specialized support related to investment client services issue including preparing information for client meetings, annual reviews, etc.
• Ensures client needs are met or exceeded; manages requests in accordance with established policies and procedures.
• Maintain the schedule / calendar to coordinate customer meetings and office coverage.
• Meets high-quality service standards to maximize relationship retention and growth.
• Develops rapport and instills confidence with the client to develop credibility and earn their trust.
• Organizes work information to ensure accuracy and completeness.
• Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications

• Preferably 3+ years of experience in wealth management, financial services, banking, investments, or a client-facing professional environment.
• Post-secondary education in Finance, Business, Economics, Commerce, or a related field.
• Demonstrated interest in investments, financial markets, wealth management, or portfolio management.
• Previous internship, co-op, or work experience supporting clients, advisors, investment professionals, or financial services teams is considered an asset.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines.
• Comfortable building relationships and communicating professionally with clients, colleagues, and business partners.
• Proficiency with Microsoft Office applications, particularly Excel, Outlook, and PowerPoint.
• Strong analytical, problem-solving, and client service skills with a willingness to learn and develop within a wealth management environment.
• Completion of the Canadian Securities Course (CSC), Canadian Investment Regulatory Exam (CIRE), or current enrollment in the CFA Program is considered an asset

Salary

$40,500.00 - $80,000.00

Pay Type

Salaried

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.