Porter

PURE Canadian Gaming; Edmonton; On-site; CAD 35,000 - 45,000; Full time

Job summary

A local entertainment venue in Edmonton is seeking a Porter to support the Food & Beverage department. The ideal candidate will assist bartenders and servers while maintaining high cleanliness standards. Responsibilities include restocking, clearing tables, and ensuring a presentable environment for guests. Applicants must be energetic, team-oriented, and available for various shifts. Previous experience in a fast-paced setting is preferred.

Qualifications

• Must be 18 years of age or older.
• Able to maintain security clearance.
• Fluent in the English language.
• Previous experience in a fast paced restaurant or bar environment required.

Responsibilities

• Maintain complete knowledge of departmental policies and service procedures.
• Assist in running food orders and clearing/resetting tables.
• Maintain cleanliness and organization of storage areas.
• Adhere to performance standards and safety protocols.

Skills

Customer Service

Team Work

Interpersonal Awareness

Communication

Job description

Title

Porter

Reports To

Food and Beverage Supervisor

Summary

Porters work in the Food & Beverage Department. This position is a very valuable support position for bartenders, servers and supervisors . This position is subject to some extreme peaks in business and demand, therefore porters must remain calm even when several demands are being placed on them at once. Porters also need to be presentable in appearance at all times as they interact with our guest and are in constant public view.

Core Competencies

• Customer Service
• Team Work
• Interpersonal Awareness
• Communication

Job Duties

Maintain complete knowledge of, and complies with PURE and all departmental policies, service procedures and standards

Maintain par stock levels in the bars and restaurant areas, as well as staff areas, and restocking storage areas, including glassware, cups etc.

Complete daily stock inventories for dry goods (Non-food)

Assist in running food orders to different areas of the casino, as needed

Assist bartenders with stocking and other duties as assigned by management

Clear and reset tables in the restaurant when required

Maintain the highest standards to ensure the quality / cleanliness of the casino, bar, and restaurant as designated

Clean and remove empty glasses, papers, debris, and discards all empty bottles

Maintain a clean work area and perform general cleaning duties as required

Stock the volunteer room and maintain the cleanliness of that room during the shift

Maintain coffee stations in all areas including break rooms

Ensure prompt and efficient trash removal from restaurant, bars, and dish area

Maintain recycling of all F&B related items and sort as required. This includes the breaking down of cardboard boxes to be disposed of in the proper recycling receptacles

Maintain the cleanliness and organization of the warehouse / storage areas / bus pan carts

Assist with the set up and breakdown of special events, internal meetings, and any other function as required

Work closely with all food and beverage staff, while being helpful, energetic, organized, able to multi-task, and quick to deliver service

Handle any additional responsibilities as assigned by management

Adhere to performance standards, company policies and procedures related to the department

Adhere to all safety protocols and procedures

Requirements

18 years of age or older

A team player who is willing to learn new skills

Energetic with a great personality and sense of humor

Be approachable and hospitable

Enjoy working in a fast paced environment with a variety of customers

Possess high standards in customer service

AGLC Pro-Serve certification

Able to maintain security clearance

Previous experience working in a fast paced restaurant or bar environment

Must be available to work days, evenings and weekends

Fluent in the English language

Have reliable means of transportation

Work Conditions

Must be able to lift a maximum of 25 lbs. using proper lifting techniques – responsible for stocking non-alcoholic beverages

Must be able to stand and walk for prolonged period.

Must be able to bend to reach shelves

Must be able to carry a serving tray with drinks / food

Must be able to carry out light cleaning duties

Must be available to work all shifts including evenings, weekends and holidays

Must be able to work in a fast-paced working environment