Port Interpretive Centre Casual Staff

Prince Rupert Port Authority; British Columbia; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player is seeking a casual staff member for the Port Interpretive Centre. This role is pivotal in welcoming visitors and providing engaging education about the Port's history and operations. You will lead tours, support community events, and serve as the first point of contact for visitors. Ideal candidates will possess excellent communication skills and a passion for public service. Join a vibrant team dedicated to fostering community connections and enhancing visitor experiences in a dynamic environment. If you thrive in engaging with the public and have a commitment to service excellence, this opportunity is perfect for you.

Qualifications

• Minimum high school diploma required, with post-secondary education as an asset.
• Experience in front-line customer service is essential.

Responsibilities

• Welcome visitors and provide interpretive services at the Port.
• Lead tours and assist with community engagement activities.
• Support public affairs team and organize events.

Skills

Interpersonal Skills

Communication Skills

Public Speaking

Customer Service

Attention to Detail

Education

High School Diploma

Post-secondary Education

Customer Service Training

Tools

MS Office

Job description

Job Category: Government & Public Affairs

Requisition Number: PORTI001058

Posted: March 21, 2025

Position Type: Part-Time, On-site

Locations

Showing 1 location

Location: PRPA Head Office
Prince Rupert, BC V8J1A2, CAN

Description

POSITION SUMMARY

The Port Interpretive Centre casual staff member will be the first point of contact at the Port Interpretive and Visitor Information Centre and will provide engaging education to visitors and community members about the Port’s history, operations and future through interactive displays and activities. This position will support day-to-day operation of the space, be accountable for leading tours, and support organizing community events and hosting activities in the space and in the community.

In addition, this position will provide visitor information services to guests and may provide visitor outreach to cruise ship passengers arriving in Prince Rupert. Other duties may involve supporting the community relations and public affairs teams on a variety of initiatives led by the Prince Rupert Port Authority.

POSITION ACCOUNTABILITIES

• Welcomes and provides port interpretive and visitor services to all users of the space.
• Leads port interpretive centre tours to visitors and stakeholder groups.
• Assists with youth engagement activities.
• Assists the public affairs team and organizes events for both internal and external stakeholders.
• May perform other duties as assigned.

WORKING CONDITIONS

• Casual, on-call position.
• Will require some evening and weekend work.
• Port Interpretive Centre summer operational hours are seven days a week, 9:00 AM – 6:00 PM and Winter (October-May) operating hours are Monday to Friday, 8:00 AM– 4:30 PM.

JOB SPECIFICATIONS

Formal Education

• Minimum high school diploma.
• Post-secondary education or customer service training is an asset.

Related Experience

• Experience working with the public in front-line customer service.

Other Requirements

• Excellent interpersonal, service and communication skills.
• Great written communication skills.
• Comfortable with public speaking and providing guided tours.
• Sound knowledge of computers and proficiency in MS Office, especially Word, Excel and PowerPoint.
• Ability to exercise discretion and maintain confidential information.
• Strong attention to detail.
• Self-directed individual.
• Able to work independently as well as in a team environment.
• Demonstrates commitment to the Port’s vision and mission.
• Embraces and thrives on change.
• Able to obtain security clearance under Transport Canada’s Security Clearance Program.
• Possess a minimum valid Class 5 Driver’s Licence.

The hourly rate for this role is $24.00

Equity, Diversity, Inclusion and Belonging are at the heart of PRPA’s culture and play a vital role in our growth strategy. We are committed to ensuring that everyone feels a sense of belonging and can contribute to their maximum potential. Our differences are the reason great things happen here. If you are an applicant in need of accommodations or special assistance throughout the interview process, please submit a request by email to [e-mail].

Individuals of Indigenous descent are strongly encouraged to apply.