Pool Concierge

Position Summary

The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge of Life Time products and services. They will proactively meet the needs of members and accurately answer questions.

Job Duties and Responsibilities

• Greets and admits members and guests into the outdoor pool, and validates member and guest access to pool through Pool Memberships and Guest Passports
• Completes various Pool Deck duties such as providing wristbands for Junior members and guests, handing out towels, and basic upkeep of space around you

Position Requirements

• High School Graduate or Equivalent
• CPR and First Aid Certified
• Minimum of 6 months customer service experience
• Ability to stand for minimum of 4 hours at a time
• Excellent verbal and written communication skills
• Ability to proficiently use a computer and tablet
• Ability to work outside in the summer months for a minimum of 4 hours at a time

Preferred Requirements

• Minimum of 6 months reception experience
• Lifeguard Certifications (within 60 days of hire)