Pool Attendant Daily Worker

Accor Hotels; Victoria; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in luxury hospitality seeks a dedicated Pool Attendant to deliver an exceptional poolside experience. This role involves maintaining cleanliness and safety while providing personalized service to guests. Join a team that values excellence and creativity, contributing to a luxurious environment where guests feel welcomed and cared for. If you have a passion for guest service and enjoy working in a vibrant setting, this opportunity is perfect for you.

Qualifications

• Exceptional guest service skills aligned with luxury standards.
• Effective communication abilities to engage and inform guests.

Responsibilities

• Ensure cleanliness and safety of the pool area.
• Assist guests with loungers and provide personalized service.

Skills

Guest Service Skills

Communication Abilities

Physical Fitness

Attention to Detail

Guest-Focused Attitude

Team Collaboration

Previous Experience

Job description

Company Description

A global luxury brand with hospitality at its heart, Raffles Hotels & Resorts encompasses 20 ultra-luxury hotels and resorts in key international destinations, with additional branded private residences. Four more properties are set to open under the Raffles brand in 2024-25. Named after Sir Stamford Raffles, the pioneering British founder of Singapore, the Raffles brand is synonymous with elegant British etiquette, glamour, and sophistication, while also embracing a contemporary sensibility that appeals to well-traveled guests. Our service style is warm, personalized, and gracious, exemplified by our signature Raffles Butlers. We are known for hotel interiors that are art museums, culinary excellence with leading chefs, and next-generation wellness experiences, all while preserving cultural and natural heritage through collaborations with historians, marine biologists, and art curators. Visitors arrive as guests, leave as friends, and return as family, discovering a place to celebrate, adventure, and be inspired—a new, emotional kind of luxury.

Raffles Jakarta is located in the Kuningan district within Jakarta's Golden Triangle. It is an art-filled oasis blending history, culture, and luxury, serving as a hub for art, ideas, business, and leisure. Connected to Lotte Shopping Avenue, Ciputra Artpreneur Centre, and featuring facilities like Raffles Spa, outdoor pool, meeting spaces, and a fitness centre, it offers both comfort and cultural richness. Founded by Dr. (HC) Ir. Ciputra, the hotel celebrates the legacy of Indonesian artist Hendra Gunawan and is committed to sustainability and community engagement, striving to minimize environmental impact and support the local community. Working at Raffles Jakarta means being part of a community that values excellence, creativity, and sustainability, contributing to a legacy of art, history, and luxury.

Job Description

The Pool Attendant ensures a seamless, luxurious poolside experience by maintaining cleanliness, safety, and aesthetic appeal of the pool area. Responsibilities include assisting guests with loungers, providing towels, and delivering personalized service to meet guest preferences.

Qualifications

1. Guest Service Skills: Ability to deliver exceptional, warm, and professional guest service aligned with luxury standards.
2. Communication Abilities: Effective verbal skills to engage guests, answer inquiries, and inform about pool facilities and services.
3. Physical Fitness: Stamina to perform tasks such as arranging amenities, setting up loungers, and handling guest requests efficiently.
4. Attention to Detail: Keen eye for maintaining cleanliness and aesthetics to meet luxury standards.
5. Guest-Focused Attitude: Anticipating needs, adapting to preferences, and enhancing the guest experience.
6. Team Collaboration: Ability to work with colleagues across departments for seamless service.
7. Previous Experience: Experience in guest service or hospitality, especially in pool or outdoor environments, is advantageous.