Polish & Italian Speaking Customer Service Representative

ZipRecruiter; Warwick; On-site; CAD 35,000 - 55,000; Full time

Job summary

An internationally renowned company is seeking a Customer Service Representative with Polish and Italian language skills. The role focuses on providing exceptional customer service and building relationships with clients through effective communication, ensuring customer satisfaction and maximising sales opportunities.

Benefits

Competitive salary

Range of company benefits

Qualifications

• Proven track record in customer service.
• Excellent communication skills in English, Polish, and Italian.
• Strong team player.

Responsibilities

• Provide exceptional customer service via phone and email in Polish and Italian.
• Assist with customer enquiries and resolve issues positively.
• Coordinate with couriers to oversee shipments.

Skills

Communication

Customer Service

Teamwork

Polish

Italian

Job description

Job Description

An internationally renowned company is seeking a Customer Service Representative with Polish and Italian skills to join their team on a full time, permanent basis.

Utilising your English, Polish and Italian skills, the successful candidate will be responsible for providing a high level of customer service at all times ensuring sales opportunities are maximised through various communication channels.

Responsibilities will include, but will not be limited to:

• Providing exceptional customer service via phone and email in the Polish and Italian
• Assisting with customer enquiries and resolve any issues with a friendly and positive approach
• Developing good relationships with a diverse and dynamic team to ensure the highest level of customer satisfaction
• Coordinating with couriers to oversee and track shipments
• Maintain accurate records and ensure that all customer interactions are well-documented

The ideal candidate will have a proven track record of success working within a customer service role, you will possess excellent communication skills and be an excellent team player.

In return the company is offering a competitive salary and a range of company benefits too.

For further information or to apply, please submit your CV through this website today.

Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of , , , , creed or and comply with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.