Police Services Watch Clerk

City of Kelowna; Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local government agency is seeking a Police Services Watch Clerk in Kelowna, BC. This role involves operational support to the RCMP, maintaining records, and responding to public inquiries. Ideal candidates will have a background in a police environment, exceptional customer service skills, and the ability to manage a variety of tasks in a high-pressure setting. Benefits include a competitive salary, comprehensive health plans, and a focus on employee work-life balance.

Benefits

Comprehensive benefits

Paid vacation

Earned day off program

Pension plan

Qualifications

• Experience in a police environment is essential.
• RCMP Enhanced Security Clearance is required.
• Ability to retrieve information from RCMP databases.

Responsibilities

• Provide operational and administrative support to the Watch Commander.
• Respond to inquiries from the public and authorized police agencies.
• Maintain internal records and prepare court documentation.

Skills

Customer service skills

Communication skills

Organizational skills

Detail-oriented

Computer literacy with RCMP systems

Typing speed of 45 words per minute

Job description

Police Services Watch Clerk

Do we have a PRIME job for you!

Join us as our Watch Clerk and become a part of one of the busiest RCMP detachments in western Canada. Utilize your training and experience to provide operational and administrative support to the Watch Commander and RCMP members. Use your superior customer service and communication skills to respond to various inquiries from the public and other authorized police agencies.

As a highly organized and detail-oriented multi-tasker, you will retrieve information from various RCMP databases, maintain internal records, prepare court documentation, transcribe statements, and monitor video surveillance cameras. This position works a rotational schedule of 12-hour day shifts and 11-hour night shifts.

Experience in a police environment, along with strong computer literacy with RCMP systems, is essential. An RCMP Enhanced Security Clearance and a typing speed of 45 words per minute are also required.

Help create Kelowna as a City of the Future. Our diverse and dynamic team strives to innovate, work as one, serve proudly, and lead responsibly. Live, work, and play in one of Canada’s fastest-growing cities. Kelowna boasts miles of lake access, public areas, outdoor recreation opportunities, a vibrant downtown and cultural scene, healthy and connected neighborhoods, and a world-renowned college and university. You’re only a quick link to the world via the Kelowna International Airport.

Grow your career in an organization that supports employee work-life balance and professional development. This is a CUPE bargaining unit position with an hourly rate starting at $31.81 plus employer-paid comprehensive benefits, an earned day off program, paid vacation, and one of Canada’s top pension plans.

The City of Kelowna is committed to valuing and reflecting its community’s diverse population, fostering an equitable, inclusive, and progressive work environment where everyone can be their authentic self and feel a sense of belonging.

For further information or to apply, please visit our website at www.kelowna.ca/careers.

Applications must be received by end of day August 8^th, 2025.

Applicants not contacted within three weeks of the closing date are thanked for their interest.